[ABD] phpBB3 Support Ticket System MOD

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Mahoney
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[ABD] phpBB3 Support Ticket System MOD

Post by Mahoney » Wed Apr 02, 2008 9:49 pm

MOD-Titel: Support Ticket System
MOD Description: This MOD adds an Assistant to your phpBB Supportforum wich asks the user to important information supporters need to help Users with support questions.

You simply have to go in the ACP and aktivate the Support Ticket System for the Forum you wish. When the Support Ticket System not aktive is, you have the normal phpBB Post System..

MOD-Version: 1.0.2
phpBB Version: 3.0.1
langueage: de, en, greek, pt
phpBB-Styles: prosilver, subsilver2
MOD-Authors: Mahony (Mahoney), nickvergessen
MOD-Download: Download v1.0.2
MOD-Demo: Mahony's Board

best regards Mahoney
Last edited by Mahoney on Thu Jan 28, 2010 3:24 am, edited 5 times in total.

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Elias
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Re: [Final] phpBB3 Support Ticket System MOD

Post by Elias » Wed Apr 02, 2008 11:17 pm

Very nice MOD.
Can anyone put an english demop link please!
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Mahoney
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Re: [Final] phpBB3 Support Ticket System MOD

Post by Mahoney » Wed Apr 02, 2008 11:45 pm

Hello
Here is a Test-Account:

Name: test
Pass: testuser

You can test it in this Topic: phpBB Support und Diskussion



best regards Mahoney
Last edited by Mahoney on Wed Sep 01, 2010 1:18 pm, edited 1 time in total.

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Elias
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Re: [Final] phpBB3 Support Ticket System MOD

Post by Elias » Thu Apr 03, 2008 12:25 am

Thanks!

Also is it possible to modify the questions in the ACP?
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Mahoney
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Re: [Final] phpBB3 Support Ticket System MOD

Post by Mahoney » Thu Apr 03, 2008 12:31 am

Hello
EY wrote:
Also is it possible to modify the questions in the ACP?
No
Mahoney wrote:You simply have to add your Support-Forum IDs into the
array into the includes/constants.php
, then this Assistant will only
be shown into these Forums.

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Elias
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Re: [Final] phpBB3 Support Ticket System MOD

Post by Elias » Thu Apr 03, 2008 12:34 am

Alright thanks. Mist that part :)
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Re: [Final] phpBB3 Support Ticket System MOD

Post by A_Jelly_Doughnut » Thu Apr 03, 2008 3:32 am

Hello,

Please edit your topic title with a prefix as outlined in Modifications Development Forum Rules, section 3.a, 3.b. The prefix you are currently using is not allowed. If your modification is still in development, you can use the prefixes as outlined in section 3.a. If your modification is stable, please submit your modification to the phpBB.com MODDB (the modifications release database), for validation pending release.

Thanks
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Elias
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Re: [RC1] phpBB3 Support Ticket System MOD

Post by Elias » Mon Apr 21, 2008 2:07 am

So this turns a whole forum that you define into a support ticket system?
Can the other forums work normaly like they should?
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Re: [RC1] phpBB3 Support Ticket System MOD

Post by Parador » Mon Apr 21, 2008 9:38 am

Yes they can!

If you want to see a running and edited version, got to this forum Link, and start a new topic at the top. All other forums are working just fine, like they should!

Take care,

Parador

eYeWoRRy
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Re: [RC1] phpBB3 Support Ticket System MOD

Post by eYeWoRRy » Mon May 19, 2008 9:57 pm

Is it possible to post as a guest too?

Because I'll use it in both ways... Support fpr logged in Users and for user they can't log in because of any problems, they'll descripe

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Re: [RC1] phpBB3 Support Ticket System MOD

Post by Elias » Tue May 20, 2008 12:41 am

Is it possible to make it that the member only sees support tickets he submited only and not all the others?
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Re: [RC1] phpBB3 Support Ticket System MOD

Post by Mahoney » Wed May 21, 2008 10:58 am

Hello eYeWoRRy
eYeWoRRy wrote:Is it possible to post as a guest too?

Because I'll use it in both ways... Support fpr logged in Users and for user they can't log in because of any problems, they'll descripe
Make a Forum available for Guests and set the forum_id in the includes/constants.php so it works fine.
EY wrote:Is it possible to make it that the member only sees support tickets he submited only and not all the others?
No this is not possible with the MOD and also not planned.


Best regards: Mahoney

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Re: [RC1] phpBB3 Support Ticket System MOD

Post by eYeWoRRy » Wed May 21, 2008 1:16 pm

oh that sounds nice....

I'll try it in one of my BETA boards....
The I'll ask u some more questions - maybe^^

Thx a lot for the quick reply^^

greez eYe

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Re: [RC1] phpBB3 Support Ticket System MOD

Post by naushadhassam » Wed May 21, 2008 1:25 pm

great stuff
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Re: [RC1] phpBB3 Support Ticket System MOD

Post by Wizza36 » Sun Jun 08, 2008 10:49 am

Excellent modification, I have it but edited it to add car details and pictures into my forum posts.. excellent!

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