Deactivated after email address change

mcsee · Post by **mcsee** » Sat Sep 26, 2009 5:48 am

phpBB 3.0.4
Provista style
Working Forum
No problems

Hi Team,
When a member changes their email address in their profile, they get deactivated from the forum. Is this a setting I've overlooked, or does this happen when changing profile settings.

m

JimA · Post by **JimA** » Sat Sep 26, 2009 6:14 am

That's intended, a new activation e-mail will be send to the new e-mail address, and when the user clicks the link in that e-mail, the account will be reactivated.

mcsee · Post by **mcsee** » Sat Sep 26, 2009 6:29 am

Thanks JimA, it would seem that I get the email regarding activation and not the user.

JimA · Post by **JimA** » Sat Sep 26, 2009 6:40 am

That's probably because you have admin activation turned on.

The way phpBB thinks is that you wanted to check the account after registration, and now when the user changed its details, you might want to check it again. That's why an e-mail has been send to you.

miglincit · Post by **miglincit** » Sun Oct 18, 2009 6:09 pm

Can this behavior be deactivated ?

I do want to check for initial registration, but not for every change a user is allowed to do.

thanx

Thomas

Kubbie · Post by **Kubbie** » Fri Nov 20, 2009 8:31 pm

miglincit wrote:Can this behavior be deactivated ?

I do want to check for initial registration, but not for every change a user is allowed to do.

thanx

Thomas

I was wondering if there was a way to deactivate this too.

cotp · Post by **cotp** » Thu Dec 17, 2009 3:11 pm

Same here, I have admin turned on but I don't check the mail as we activate them another way. So once my members change their email they get automatically desactivated and I have no way of knowing it since we don't use the mail system...

If anyone knows a way to not desactivate a member when he/she changes his email I'm very much interested.

Cotp

Post by **stevemaury** » Thu Dec 17, 2009 3:21 pm

There are two different questions being asked here - one is how to not have an email sent to the admin after an email change and the other is how to disable the deactivation itself.

For the latter, we do not provide assistancein defeating security features of phpbb. The former would require a MOD.

cotp · Post by **cotp** » Thu Dec 17, 2009 5:07 pm

I don't care as an admin if I receive or not an email... the only thing I want is that my users don't get desactivated when they decide to change their mail. Hope this is not "defeating security features of phpbb"

Cotp

cotp · Post by **cotp** » Mon Dec 21, 2009 11:23 am

I thought of something this morning. If I am not mistaken the email subject is the same if it is for the activation of a new member than if it is for a member that has changed his email.

So if we could differentiate that, it would be at least a good step. A subject like "Someone has changed his email and needs reactivation"

But I still think it could be great to choose if we want them to get desactivated or not.

Maybe another solution:
When we are on admin we choose to receive the emails to activate the accounts.

But we could choose an option that it will be the members who will receive the reactivate account link when they change their email, like in normal mode. Therefore I could stay in admin mode for new members and normal mode for already members.

Cotp

cotp · Post by **cotp** » Fri Aug 20, 2010 8:28 pm

Hello all

First sorry about empty messages above, was not able to delete it. If a moderator can do that, it would be great.

I am still interested if someone has a solution for receiving a different message when someone a member has changed his email and need to be re-activated.

Cotp

bsdmike · Post by **bsdmike** » Sat Aug 28, 2010 1:53 am

I wonder how hard this would be just to make a quick modification to the php code.
All that is really needed is just a tag in the activation email saying this is an email change...
and perhaps the new email address of the user.

Any thoughts?
-Mike

mamba · Post by **mamba** » Tue Nov 09, 2010 6:28 am

This problem is annoying, and leads to admins getting emails like this:

It's been 2 weeks now. All I did was update my email address. Why is my account still deactivated?

To: "dgfinva" <[email protected]>
Sent: Wednesday, October 27, 2010 10:55 AM
Subject: Your account has been deactivated

Hello dgfinva,

Your account on "[myforum]" has
been deactivated, most likely due to changes made to your profile. The
administrator of the board will need to activate it before you can log in.
You will receive another notification when this has occurred.

--
Thanks, The Forum Management

triadruid · Post by **triadruid** » Tue Jun 21, 2011 11:53 am

bsdmike wrote:I wonder how hard this would be just to make a quick modification to the php code.
All that is really needed is just a tag in the activation email saying this is an email change...
and perhaps the new email address of the user.

Any thoughts?
-Mike

This would be a step, but really, it's ludicrous to sell this as a 'security feature'. We LOSE members due to this draconian setting, because you can't even set it to a lower activation threshold than initial registration. Why should changing my email trigger a complete reactivation? If the account was compromised, it was compromised before the profile details changed. We have NEVER had an account be compromised in that fashion, but I can't tell you how many times we have lost members due to the wait to get admin activation done a second time (we get dozens of new users a day, many of which need to be skipped as spammers).

Pit$Bull · Post by **Pit$Bull** » Tue Jun 21, 2011 12:37 pm

"You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time."

You have the option of requesting a MOD to change this behavior here http://www.phpbb.com/community/viewforum.php?f=72
Why not take advantage.