Support Request Template
What version of phpBB are you using? phpBB 3.0.9
What is your board's URL? http://www.aquariumsdownunder.com
Who do you host your board with? No answer given
How did you install your board? I used the download package from phpBB.com
Is your board a fresh install or a conversion? Update from a previous version of phpBB3
Do you have any MODs installed? Yes
Is registration required to reproduce this issue? Yes
What version of phpBB3 did you update from? phpBB 3.0.8
What MODs do you have installed? Many. Non of which I believe are the cause of my problem as no changes have been made to the board or server prior to these problems.
What styles do you currently have installed? SS2
What language(s) is your board currently using? En
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? N/A
What password can be used to view this issue? N/A
When did your problem begin? A while ago. 1-2months. The site was not active due to these ongoing login problems. I've just (successfully) updated to 3.0.9 as my host updated their php version.
I want to get these login problems sorted to get the board active again as I have over 2000 members with almost 50,000 posts sitting going stale :/
Please describe your problem. Admin/mods/users cant stay logged in to the board.
I've tried deleting cache, cookies etc. Same problem in all browsers.
cookie settings from SQL query;
Cookie Domain: .aquariumsdownunder.com
Cookie Name: aduforums
Cookie Path: /
Cookie Secure: 0
I've tried random generated cookie names, no change. Running out of ideas, and is made even harder when I can't stay logged in long enough to access the ACP.
Any ideas? I can't create a test account as I have no ACP access. Feel free to create one (IIRC that may not be possible as new user commented on trouble registering)>
All/any help appreciated!!!
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