Too High Resource for phpbb

lknhan · Post by **lknhan** » Fri Aug 14, 2015 4:22 am

Before my forum run OK. But now it load too High Resource. So my host down, can't access. I don't know why?

Resource counter_cpu_share_used yellow alert on environment value: 76 soft limit: 85 hard limit: 95
Resource counter_cpu_share_used yellow alert on environment current value: 76 soft limit: 85 hard limit: 95
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Dragosvr92 · Post by **Dragosvr92** » Fri Aug 14, 2015 4:58 am

Your host is having troubles, i recommend you contact them to solve it.
You could try to host anything besides phpbb, and it would still cause these errors.

Maybe the issue goes away if they restart Apache and MySQL services.

lknhan · Post by **lknhan** » Fri Aug 14, 2015 5:16 am

The host's support said

Code: Select all

You do not have enough resources on your server to support this much traffic:

You should consider upgrading before the OOM errors cause database corruption. 

You've been having OOM errors killing your processes:

Aug 13 01:19:45 host kernel: [11712397.164043] Out of memory in UB 3671: OOM killed process 13544 (mysqld) score 0 vm:383100kB, rss:43360kB, swap:0kB
Aug 13 01:19:53 host kernel: [11712405.380082] Out of memory in UB 3671: OOM killed process 13657 (mysqld) score 0 vm:395260kB, rss:47680kB, swap:0kB
Aug 13 01:20:02 host kernel: [11712413.776460] Out of memory in UB 3671: OOM killed process 13816 (mysqld) score 0 vm:399460kB, rss:45612kB, swap:0kB
Aug 13 01:21:44 host kernel: [11712515.811256] Out of memory in UB 3671: OOM killed process 13984 (mysqld) score 0 vm:410520kB, rss:67700kB, swap:0kB
Aug 13 01:21:56 host kernel: [11712527.625554] Out of memory in UB 3671: OOM killed process 14476 (mysqld) score 0 vm:407956kB, rss:55940kB, swap:0kB
Aug 13 01:22:06 host kernel: [11712538.218883] Out of memory in UB 3671: OOM killed process 14662 (mysqld) score 0 vm:400440kB, rss:47312kB, swap:0kB
Aug 13 01:22:12 host kernel: [11712543.928045] Out of memory in UB 3671: OOM killed process 14803 (mysqld) score 0 vm:385824kB, rss:39176kB, swap:0kB
Aug 13 01:22:18 host kernel: [11712550.569841] Out of memory in UB 3671: OOM killed process 14885 (mysqld) score 0 vm:387784kB, rss:40652kB, swap:0kB
Aug 13 01:22:24 host kernel: [11712555.759379] Out of memory in UB 3671: OOM killed process 14971 (mysqld) score 0 vm:388488kB, rss:40492kB, swap:0kB
Aug 13 01:22:33 host kernel: [11712565.024363] Out of memory in UB 3671: OOM killed process 15066 (mysqld) score 0 vm:396292kB, rss:44916kB, swap:0kB
Aug 13 01:22:41 host kernel: [11712573.428520] Out of memory in UB 3671: OOM killed process 15184 (mysqld) score 0 vm:403708kB, rss:49880kB, swap:0kB
Aug 13 01:22:53 host kernel: [11712584.683689] Out of memory in UB 3671: OOM killed process 15318 (mysqld) score 0 vm:409920kB, rss:50332kB, swap:0kB
Aug 13 01:23:02 host kernel: [11712594.602936] Out of memory in UB 3671: OOM killed process 15507 (mysqld) score 0 vm:413608kB, rss:51740kB, swap:0kB
Aug 13 01:23:14 host kernel: [11712606.638204] Out of memory in UB 3671: OOM killed process 15701 (mysqld) score 0 vm:420388kB, rss:54848kB, swap:0kB
Aug 13 01:23:26 host kernel: [11712617.775999] Out of memory in UB 3671: OOM killed process 15891 (mysqld) score 0 vm:409636kB, rss:52812kB, swap:0kB
Aug 13 01:23:33 host kernel: [11712625.531707] Out of memory in UB 3671: OOM killed process 16045 (mysqld) score 0 vm:402004kB, rss:49960kB, swap:0kB
Aug 13 01:23:42 host kernel: [11712634.662971] Out of memory in UB 3671: OOM killed process 16170 (mysqld) score 0 vm:402416kB, rss:47396kB, swap:0kB
Aug 13 01:23:49 host kernel: [11712641.100597] Out of memory in UB 3671: OOM killed process 16322 (mysqld) score 0 vm:397432kB, rss:43180kB, swap:0kB
Aug 13 01:23:54 host kernel: [11712646.458245] Out of memory in UB 3671: OOM killed process 16454 (mysqld) score 0 vm:380932kB, rss:40760kB, swap:0kB
Aug 13 01:24:02 host kernel: [11712654.147842] Out of memory in UB 3671: OOM killed process 16555 (mysqld) score 0 vm:398784kB, rss:45580kB, swap:0kB
Aug 13 01:24:10 host kernel: [11712661.694639] Out of memory in UB 3671: OOM killed process 16679 (mysqld) score 0 vm:399772kB, rss:46220kB, swap:0kB
Aug 13 01:24:19 host kernel: [11712671.639439] Out of memory in UB 3671: OOM killed process 16805 (mysqld) score 0 vm:412296kB, rss:52880kB, swap:0kB
Aug 13 01:24:30 host kernel: [11712681.994731] Out of memory in UB 3671: OOM killed process 16979 (mysqld) score 0 vm:414120kB, rss:52888kB, swap:0kB
Aug 13 01:24:39 host kernel: [11712690.925727] Out of memory in UB 3671: OOM killed process 17179 (mysqld) score 0 vm:413368kB, rss:50412kB, swap:0kB
Aug 13 01:24:48 host kernel: [11712700.319497] Out of memory in UB 3671: OOM killed process 17369 (mysqld) score 0 vm:411732kB, rss:50248kB, swap:0kB
Aug 13 01:24:57 host kernel: [11712709.436155] Out of memory in UB 3671: OOM killed process 17564 (mysqld) score 0 vm:414248kB, rss:48424kB, swap:0kB
Aug 13 01:26:52 host kernel: [11712824.085997] Out of memory in UB 3671: OOM killed process 17754 (mysqld) score 0 vm:419388kB, rss:69160kB, swap:0kB
Aug 13 01:27:09 host kernel: [11712840.953332] Out of memory in UB 3671: OOM killed process 18285 (mysqld) score 0 vm:383788kB, rss:38636kB, swap:0kB
Aug 13 01:27:10 host kernel: [11712842.138193] Out of memory in UB 3671: OOM killed process 17809 (httpd) score 0 vm:57332kB, rss:27016kB, swap:0kB
Aug 13 01:27:10 host kernel: [11712842.716701] Out of memory in UB 3671: OOM killed process 17819 (httpd) score 0 vm:57272kB, rss:26888kB, swap:0kB
Aug 13 01:27:11 host kernel: [11712842.794410] Out of memory in UB 3671: OOM killed process 17826 (httpd) score 0 vm:57228kB, rss:27076kB, swap:0kB
Aug 13 01:27:14 host kernel: [11712846.114066] Out of memory in UB 3671: OOM killed process 18425 (mysqld) score 0 vm:382956kB, rss:36352kB, swap:0kB
Aug 13 03:02:54 host kernel: [11718590.813478] Out of memory in UB 3671: OOM killed process 18493 (mysqld) score 0 vm:419052kB, rss:85580kB, swap:0kB
Aug 13 03:03:03 host kernel: [11718599.642265] Out of memory in UB 3671: OOM killed process 5770 (mysqld) score 0 vm:395808kB, rss:48720kB, swap:0kB
Aug 13 03:03:11 host kernel: [11718607.882262] Out of memory in UB 3671: OOM killed process 5921 (mysqld) score 0 vm:408800kB, rss:49652kB, swap:0kB
Aug 13 03:03:20 host kernel: [11718617.339018] Out of memory in UB 3671: OOM killed process 6083 (mysqld) score 0 vm:409352kB, rss:50220kB, swap:0kB
Aug 13 03:03:29 host kernel: [11718625.793442] Out of memory in UB 3671: OOM killed process 6261 (mysqld) score 0 vm:408212kB, rss:49448kB, swap:0kB
Aug 13 03:03:40 host kernel: [11718636.729472] Out of memory in UB 3671: OOM killed process 6438 (mysqld) score 0 vm:403244kB, rss:50000kB, swap:0kB
Aug 13 03:03:49 host kernel: [11718645.691653] Out of memory in UB 3671: OOM killed process 6592 (mysqld) score 0 vm:402472kB, rss:47796kB, swap:0kB
Aug 13 03:03:53 host kernel: [11718650.436444] Out of memory in UB 3671: OOM killed process 7005 (mysqld) score 0 vm:373600kB, rss:37592kB, swap:0kB
Aug 13 03:04:01 host kernel: [11718658.266278] Out of memory in UB 3671: OOM killed process 7081 (mysqld) score 0 vm:394596kB, rss:42816kB, swap:0kB
Aug 13 03:04:07 host kernel: [11718664.254750] Out of memory in UB 3671: OOM killed process 7195 (mysqld) score 0 vm:395512kB, rss:42444kB, swap:0kB
Aug 13 03:04:12 host kernel: [11718669.530216] Out of memory in UB 3671: OOM killed process 7327 (mysqld) score 0 vm:390160kB, rss:39916kB, swap:0kB
Aug 13 03:04:19 host kernel: [11718676.193180] Out of memory in UB 3671: OOM killed process 7423 (mysqld) score 0 vm:394868kB, rss:42600kB, swap:0kB
Aug 13 03:04:26 host kernel: [11718683.539893] Out of memory in UB 3671: OOM killed process 7546 (mysqld) score 0 vm:397968kB, rss:43320kB, swap:0kB
Aug 13 03:04:34 host kernel: [11718690.802516] Out of memory in UB 3671: OOM killed process 7683 (mysqld) score 0 vm:403356kB, rss:45424kB, swap:0kB
Aug 13 03:04:41 host kernel: [11718698.311409] Out of memory in UB 3671: OOM killed process 7820 (mysqld) score 0 vm:399172kB, rss:43984kB, swap:0kB
Aug 13 03:04:48 host kernel: [11718705.233807] Out of memory in UB 3671: OOM killed process 7935 (whostmgr - repa) score 0 vm:74108kB, rss:40560kB, swap:0kB
Aug 13 03:04:49 host kernel: [11718706.032765] Out of memory in UB 3671: OOM killed process 7956 (mysqld) score 0 vm:400704kB, rss:46040kB, swap:0kB
Aug 13 03:04:58 host kernel: [11718715.444347] Out of memory in UB 3671: OOM killed process 8219 (mysqld) score 0 vm:412368kB, rss:49792kB, swap:0kB
Aug 13 03:07:56 host kernel: [11718893.670425] Out of memory in UB 3671: OOM killed process 8414 (mysqld) score 0 vm:417772kB, rss:68784kB, swap:0kB
Aug 13 03:08:10 host kernel: [11718907.456187] Out of memory in UB 3671: OOM killed process 9151 (mysqld) score 0 vm:409192kB, rss:51700kB, swap:0kB
Aug 13 03:08:16 host kernel: [11718912.789969] Out of memory in UB 3671: OOM killed process 9303 (whostmgr2 - vie) score 0 vm:74184kB, rss:40540kB, swap:0kB
Aug 13 03:08:17 host kernel: [11718913.902122] Out of memory in UB 3671: OOM killed process 9326 (mysqld) score 0 vm:388932kB, rss:41308kB, swap:0kB
Aug 13 03:08:18 host kernel: [11718915.555118] Out of memory in UB 3671: OOM killed process 8581 (httpd) score 0 vm:56984kB, rss:26828kB, swap:0kB
Aug 13 03:08:19 host kernel: [11718915.783763] Out of memory in UB 3671: OOM killed process 8582 (httpd) score 0 vm:57840kB, rss:27756kB, swap:0kB
Aug 13 03:08:19 host kernel: [11718916.127418] Out of memory in UB 3671: OOM killed process 8589 (httpd) score 0 vm:57252kB, rss:27272kB, swap:0kB
Aug 13 03:08:22 host kernel: [11718918.762475] Out of memory in UB 3671: OOM killed process 9443 (mysqld) score 0 vm:376808kB, rss:36680kB, swap:0kB
Aug 13 03:08:23 host kernel: [11718920.225824] Out of memory in UB 3671: OOM killed process 8591 (httpd) score 0 vm:56964kB, rss:26816kB, swap:0kB
Aug 13 03:08:26 host kernel: [11718923.075999] Out of memory in UB 3671: OOM killed process 9512 (mysqld) score 0 vm:378308kB, rss:36052kB, swap:0kB
Aug 13 03:08:30 host kernel: [11718927.242227] Out of memory in UB 3671: OOM killed process 9563 (mysqld) score 0 vm:383724kB, rss:37884kB, swap:0kB
Aug 13 03:08:37 host kernel: [11718934.127816] Out of memory in UB 3671: OOM killed process 9635 (mysqld) score 0 vm:384736kB, rss:38816kB, swap:0kB
Aug 13 03:08:43 host kernel: [11718939.759374] Out of memory in UB 3671: OOM killed process 9712 (mysqld) score 0 vm:392256kB, rss:41684kB, swap:0kB
Aug 13 03:08:50 host kernel: [11718946.845973] Out of memory in UB 3671: OOM killed process 9822 (mysqld) score 0 vm:391460kB, rss:42400kB, swap:0kB
Aug 13 03:08:56 host kernel: [11718953.505028] Out of memory in UB 3671: OOM killed process 9930 (mysqld) score 0 vm:393032kB, rss:42232kB, swap:0kB
Aug 13 03:09:04 host kernel: [11718960.816702] Out of memory in UB 3671: OOM killed process 10042 (mysqld) score 0 vm:398660kB, rss:44900kB, swap:0kB
Aug 13 03:09:19 host kernel: [11718975.933725] Out of memory in UB 3671: OOM killed process 10177 (mysqld) score 0 vm:401296kB, rss:55296kB, swap:0kB
Aug 13 03:09:29 host kernel: [11718986.112189] Out of memory in UB 3671: OOM killed process 10376 (mysqld) score 0 vm:394800kB, rss:46264kB, swap:0kB
Aug 13 03:09:33 host kernel: [11718990.083701] Out of memory in UB 3671: OOM killed process 10509 (mysqld) score 0 vm:380608kB, rss:36768kB, swap:0kB
Aug 13 03:09:34 host kernel: [11718990.953495] Out of memory in UB 3671: OOM killed process 8595 (httpd) score 0 vm:57364kB, rss:28108kB, swap:0kB
Aug 13 03:09:37 host kernel: [11718994.363864] Out of memory in UB 3671: OOM killed process 10569 (mysqld) score 0 vm:379980kB, rss:37108kB, swap:0kB
Aug 13 03:09:39 host kernel: [11718995.994492] Out of memory in UB 3671: OOM killed process 8596 (httpd) score 0 vm:54896kB, rss:25804kB, swap:0kB
Aug 13 03:09:39 host kernel: [11718996.391055] Out of memory in UB 3671: OOM killed process 8597 (httpd) score 0 vm:56964kB, rss:27764kB, swap:0kB
Aug 13 03:09:42 host kernel: [11718999.418426] Out of memory in UB 3671: OOM killed process 10634 (mysqld) score 0 vm:376808kB, rss:36392kB, swap:0kB
Aug 13 03:09:43 host kernel: [11719000.182716] Out of memory in UB 3671: OOM killed process 8608 (httpd) score 0 vm:54600kB, rss:25748kB, swap:0kB
Aug 13 03:09:43 host kernel: [11719000.560788] Out of memory in UB 3671: OOM killed process 10691 (mysqld) score 0 vm:323120kB, rss:32852kB, swap:0kB
Aug 13 03:13:26 host kernel: [11719223.326088] Out of memory in UB 3671: OOM killed process 11195 (mysqld) score 0 vm:406592kB, rss:66840kB, swap:0kB
Aug 13 03:13:32 host kernel: [11719229.284258] Out of memory in UB 3671: OOM killed process 11898 (mysqld) score 0 vm:391124kB, rss:41464kB, swap:0kB
Aug 13 03:13:42 host kernel: [11719239.562836] Out of memory in UB 3671: OOM killed process 11996 (mysqld) score 0 vm:410256kB, rss:52120kB, swap:0kB

Post by **Mick** » Fri Aug 14, 2015 6:55 am

Please fill out the Support Request Template and post it back here to enable us to assist you better.

lknhan · Post by **lknhan** » Fri Aug 14, 2015 7:37 am

Support Request Template
What version of phpBB are you using? phpBB 3.1.4
What is your board's URL? http://sankhaucailuong.com/forum
Who do you host your board with? knowhost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.0.0
What extensions do you have installed? About 20 extentions (enable and disable): I can't write because my forum now down.
What styles do you currently have installed? we_universal
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? NO
Please describe your problem. Before forum run OK.
Two days ago, can't run. The host provider said:

You do not have enough resources on your server to support this much traffic:
You should consider upgrading before the OOM errors cause database corruption.

You've been having OOM errors killing your processes:

Aug 13 01:19:45 host kernel: [11712397.164043] Out of memory in UB 3671: OOM killed process 13544 (mysqld) score 0 vm:383100kB, rss:43360kB, swap:0kB
Aug 13 01:19:53 host kernel: [11712405.380082] Out of memory in UB 3671: OOM killed process 13657 (mysqld) score 0 vm:395260kB, rss:47680kB, swap:0kB
Aug 13 01:20:02 host kernel: [11712413.776460] Out of memory in UB 3671: OOM killed process 13816 (mysqld) score 0 vm:399460kB, rss:45612kB, swap:0kB
Aug 13 01:21:44 host kernel: [11712515.811256] Out of memory in UB 3671: OOM killed...............................
Generated by SRT Generator

lknhan · Post by **lknhan** » Fri Aug 14, 2015 7:48 am

- In sankhaucailuong.com/forum: If I rename two files: index.php and config.php so I can enter website by: sankhaucailuong.com (portal: news, music,...)
- After that I change two files back is all website down: Can't access Portal and forum, server down, high resource CPU.

What's problems?

david63 · Post by **david63** » Fri Aug 14, 2015 7:55 am

One thing that I noticed when going to your link is that you appear to be running Cloudflare on your site. I would try disabling that and see if it makes any difference. There are several reports on here that an incorrectly configured Cloudflare causes problems with phpBB

lknhan · Post by **lknhan** » Fri Aug 14, 2015 8:17 am

Hi david63.
I add Cloudflare after my website ca'nt run, because Too High Resource, a lot of traffices.
Forum's database: 1,4GB. Too big?
Help em

Post by **Mick** » Fri Aug 14, 2015 8:22 am

Error 522 wrote:The initial connection between CloudFlare's network and the origin web server timed out. As a result, the web page can not be displayed.

Generally, if you board has been running ok then it suddenly stops working and you've done nothing to cause it then someone else must have done something to cause it for example, your host. You should ask your host EXACTLY what the errors are they are seeing and ask them what's causing it.

Have you got a spam issue?

Edit: Just a thought, are you using the phpBB arcade extension?

lknhan · Post by **lknhan** » Fri Aug 14, 2015 8:54 am

Hi Mick:

Just a thought, are you using the phpBB arcade extension?

NO.
Thanks

lknhan · Post by **lknhan** » Fri Aug 14, 2015 10:36 am

Attacking DDOS?

david63 · Post by **david63** » Fri Aug 14, 2015 10:39 am

If it is indeed a DDOS attack then that is due to poor security by the host.

From the way this is going I would be looking for a new host - preferably one that knows what they are doing

Oyabun1 · Post by **Oyabun1** » Fri Aug 14, 2015 11:06 am

lknhan wrote:What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? NO

That doesn't seem to be correct because you have another topic, started the same day, about problems updating to 3.1.5?

So, lets try again, what changes have you made to the board in the last 10 days?

lknhan · Post by **lknhan** » Fri Aug 14, 2015 12:20 pm

So, lets try again, what changes have you made to the board in the last 10 days?

Don't do anything.
I only upgrade to 3.1.5 today, because Too High Resource: so i think upgrade to 3.1.4 will fix. But can't fix

Oyabun1 · Post by **Oyabun1** » Fri Aug 14, 2015 12:50 pm

Mick wrote:Generally, if you board has been running ok then it suddenly stops working and you've done nothing to cause it then someone else must have done something to cause it for example, your host. You should ask your host EXACTLY what the errors are they are seeing and ask them what's causing it.

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