Users aren't receiving reset password links via their emails. I tested this on a new account. It doesn't work. However, it oddly enough works on my admin account?! I tried changing permissions of can reset password of new users and that didn't work.
In CLIENT COMMUNICATION -> Email Settings:
I tried setting 20 to 0 in Email package size. Nope.
I tried here:
https://wiki.phpbb.com/Support/Email_Troubleshooting
Nothing here helped. I get this error with non SSL settings using:
mail.mydomain.com (also tried localhost)
Port 26 (also tried 25 and 465)
password PLAIN
No username
no password
The emails won't send at all (page won't load to test successful) with the SSL settings on (SSL meaning I tried port 465)?
Error excerpt in maintenance -> error log
Ran into problems sending email at Line 1553. Response: 535 Incorrect authentication data
LINE: 1096 <- 220-We do not authorize the use of this system to transport unsolicited,
LINE: 1096 <- 220 and/or bulk e-mail.
Then at bottom of error:
# Omitting sensitive information
LINE: 1553 <- 535 Incorrect authentication data
So I added my username and password for usual with setting up the bluehost emails on email clients. Still doesn't work but I notice PHPBB shortens my password after I submit changes? Can't see it though since it is protected in mask.
Is Bluehost my provider doing this? What can I do? I haven't tried bulk email and rather not for obvious reasons.
ANYWAYS, this isn't the main issue.
My users can't reset their password. Any way to fix it without fixing this non-functional possible solution (although I am wondering)?
Please help me!