Users aren't receiving reset password links via their emails. I tested this on a new account. It doesn't work. However, it oddly enough works on my admin account?! I tried changing permissions of can reset password of new users and that didn't work.
In CLIENT COMMUNICATION -> Email Settings:
I tried setting 20 to 0 in Email package size. Nope.
I tried here:
Nothing here helped. I get this error with non SSL settings using:
mail.mydomain.com (also tried localhost)
Port 26 (also tried 25 and 465)
The emails won't send at all (page won't load to test successful) with the SSL settings on (SSL meaning I tried port 465)?
Error excerpt in maintenance -> error log
Ran into problems sending email at Line 1553. Response: 535 Incorrect authentication data
LINE: 1096 <- 220-We do not authorize the use of this system to transport unsolicited,
LINE: 1096 <- 220 and/or bulk e-mail.
Then at bottom of error:
# Omitting sensitive information
LINE: 1553 <- 535 Incorrect authentication data
So I added my username and password for usual with setting up the bluehost emails on email clients. Still doesn't work but I notice PHPBB shortens my password after I submit changes? Can't see it though since it is protected in mask.
Is Bluehost my provider doing this? What can I do? I haven't tried bulk email and rather not for obvious reasons.
ANYWAYS, this isn't the main issue. My users can't reset their password. Any way to fix it without fixing this non-functional possible solution (although I am wondering)?
Please help me!