Problem after updating to 3.3

[jartugas]

After updating to 3.3 I get this error in red in the ACP:

phpBB encountered an error building the container due to an installed extension. For this reason, all extensions have been temporarily disabled. Please try purging your forum cache. All extensions will automatically be re-enabled once the container error is resolved. If this error continues, please visit phpBB.com for support.

Exception: Class "shredder\sitemap\event\listener" used for service "shredder.sitemap.listener" cannot be found.

This error only stops appearing if I manually desactive all extensions

Wold you have any idea of what can do? Thanks for any help

[Mick]

Did you try activating the extensions one at a time to see which one is causing the problem? I’m guessing but maybe it’s the SEO sitemap?

[david63]

Extension support should be sought in the support topic for the extension but as that extension is marked as abandoned I would suggest that you disable it.

[jartugas]

Did you try activating the extensions one at a time to see which one is causing the problem? I’m guessing but maybe it’s the SEO sitemap?

Thank you, I enabled the extensions in different order but the problem appears after I activate the first one, regardless which one. the full error I get is:

phpBB encountered an error building the container due to an installed extension. For this reason, all extensions have been temporarily disabled. Please try purging your forum cache. All extensions will automatically be re-enabled once the container error is resolved. If this error continues, please visit phpBB.com for support.


Exception: Class "shredder\sitemap\event\listener" used for service "shredder.sitemap.listener" cannot be found.

#0 /usr/home/jartigas59/public_html/cichlidae.com/askpam/vendor/symfony/dependency-injection/Compiler/Compiler.php(140): Symfony\Component\EventDispatcher\DependencyInjection\RegisterListenersPass->process(Object(Symfony\Component\DependencyInjection\ContainerBuilder))
#1 /usr/home/jartigas59/public_html/cichlidae.com/askpam/vendor/symfony/dependency-injection/ContainerBuilder.php(789): Symfony\Component\DependencyInjection\Compiler\Compiler->compile(Object(Symfony\Component\DependencyInjection\ContainerBuilder))
#2 /usr/home/jartigas59/public_html/cichlidae.com/askpam/phpbb/di/container_builder.php(203): Symfony\Component\DependencyInjection\ContainerBuilder->compile()
#3 /usr/home/jartigas59/public_html/cichlidae.com/askpam/common.php(115): phpbb\di\container_builder->get_container()
#4 /usr/home/jartigas59/public_html/cichlidae.com/askpam/adm/index.php(23): require('/usr/home/jarti...')
#5 {main}

I deleted and uploaded again all files in vendor/symfony/ folder to no avail

[david63]

Exception: Class "shredder\sitemap\event\listener" used for service "shredder.sitemap.listener" cannot be found.

The problem is with this extension

I would suggest that you disable it.

[jartugas]

Exception: Class "shredder\sitemap\event\listener" used for service "shredder.sitemap.listener" cannot be found.

The problem is with this extension

I would suggest that you disable it.

Interestingly, I dont have a SEO sitemap extension installed, all I have is google analytics (last version), OneAll Social Login and VigLink. The error just disappear if I deactivate all three extensions. Am I missing something? Thanks for your help

[Lumpy Burgertushie]

you apparently had it installed at one time.

find the extension, upload the files to the ext folder.
enable it if it is not already. then disable it, then delete the data, then remove the files from the ftp.

this could be because of the extension not being removed properly at some point.


robert

[jartugas]

Thank you I followed the advice and it worked! Except that I cannot delete the shredder folder from ext/ because it produces a fatal error, but with the files in place and the extension disabled all works.

[Lumpy Burgertushie]

did you try deleting the data from the extension management area?

once you do that, it should not call for any of the files so you should not get any errors.

you should always delete data before you try to delete the actual files from ftp.


robert

[jartugas]

did you try deleting the data from the extension management area?

I certainly did, I deleted the data before deleting the files, but the error was produced. When I added the extension files again I dont get the option to delete data so probably the extension does not delete all the data after all. I appreciate your help

[Lumpy Burgertushie]

try removing everything from the cache folder except for the index and htaccess files.


robert

[jartugas]

Thanks, I tried again (previously erasing the cache), the error produced is:

phpBB encountered an error building the container due to an installed extension. For this reason, all extensions have been temporarily disabled. Please try purging your forum cache. All extensions will automatically be re-enabled once the container error is resolved. If this error continues, please visit phpBB.com for support.


Exception: Class "shredder\sitemap\event\listener" used for service "shredder.sitemap.listener" cannot be found.

#0 /usr/home/jartigas59/public_html/cichlidae.com/askpam/vendor/symfony/dependency-injection/Compiler/Compiler.php(140): Symfony\Component\EventDispatcher\DependencyInjection\RegisterListenersPass->process(Object(Symfony\Component\DependencyInjection\ContainerBuilder))
#1 /usr/home/jartigas59/public_html/cichlidae.com/askpam/vendor/symfony/dependency-injection/ContainerBuilder.php(789): Symfony\Component\DependencyInjection\Compiler\Compiler->compile(Object(Symfony\Component\DependencyInjection\ContainerBuilder))
#2 /usr/home/jartigas59/public_html/cichlidae.com/askpam/phpbb/di/container_builder.php(203): Symfony\Component\DependencyInjection\ContainerBuilder->compile()
#3 /usr/home/jartigas59/public_html/cichlidae.com/askpam/common.php(115): phpbb\di\container_builder->get_container()
#4 /usr/home/jartigas59/public_html/cichlidae.com/askpam/adm/index.php(23): require('/usr/home/jarti...')
#5 {main}

[Geepers]

Did you resolve this issue?
I'm having the same problem

[Lumpy Burgertushie]

if it is exactly the same error then it is exactly the same cure.

you need to upload all the files from that sitemap extension to the server where they belong.
the error is telling you that it can't find the files for that extension.

you probably deleted the files before you actually uninstalled the extension properly.


robert

[warmweer]

If you can't get rid of the error, take the short route, use your backup and re-upgrade following Upgrading from 3.2 to 3.3
If by any chance you're upgrading from 3.1, use the link on the left (Upgrading from 3.1 to 3.3).

As to 5. Deactivate any extensions which are not compatible with phpBB 3.3. Check with the extension author to find out if an extension is compatible or not.
While still on the previous version: disable the extension, delete data and then delete the extension files.