upgradingto 3.3.1

southcot · Post by **southcot** » Sun Aug 23, 2020 1:10 pm

I've copied over the install and vendor files as per the instructions and I getting an error in /install/app.php:-

Uncaught Error:
Call to a member function get() on null in /xxxxxxxxxxxxx/public_html/SubDomains/forum/includes/compatibility_globals.php:22 Stack trace:
#0 /xxxxxxxxxxxxx/public_html/SubDomains/forum/install/startup.php(31):
require()
#1 /xxxxxxxxxxxxx/public_html/SubDomains/forum/install/startup.php(229):
phpbb_require_updated('includes/compat...', '../')
#2 /xxxxxxxxxxxxx/public_html/SubDomains/forum/install/app.php(34):
require('/xxxxxxxxxxxxx...')
#3 {main} thrown in /xxxxxxxxxxxxx/public_html/SubDomains/forum/includes/compatibility_globals.php on line 22

Can anyone offer any insight as to how to solve this?

Post by **P_I** » Sun Aug 23, 2020 1:52 pm

Welcome to the phpBB community.

It would probably help us help you if you ran the Support Request Template Generator which will will ask you a series of eight to ten questions that are useful for diagnosing most issues. It will then compile your answers into a list that may be copied and pasted back here into your support topic.

Scanialady · Post by **Scanialady** » Sun Aug 23, 2020 2:15 pm

southcot wrote: ↑Sun Aug 23, 2020 1:10 pm I've copied over the install and vendor files as per the instructions...

Did you delete the specified folders before as indicated in the instructions?
Did you deactivate the installed extensions and styles as indicated in the instructions?

Post by **P_I** » Sun Aug 23, 2020 2:19 pm

southcot wrote: ↑Sun Aug 23, 2020 1:10 pm I've copied over the install and vendor files as per the instructions and I getting an error in /install/app.php:-

What version were you previously running? What instructions did you follow?

What version of PHP are you running on your server?

P_I wrote: ↑Sun Aug 23, 2020 1:52 pm It would probably help us help you if you ran the Support Request Template Generator which will will ask you a series of eight to ten questions that are useful for diagnosing most issues. It will then compile your answers into a list that may be copied and pasted back here into your support topic.