[ABD] User Details

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david63
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Posts: 20646
Joined: Thu Dec 19, 2002 8:08 am

Re: [3.2][3.3][RC] User Details

Post by david63 »

Sorry but I cannot look at it at the moment as I am away and not back for another two weeks
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
DoctorB
Registered User
Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

David - I have not had any issues with extensions before, but with this I just get a blank page when I select 'User Details'. The url is /adm/index.php?sid=ba1117a34c55a4804c8ad278b95780e0&i=-david63-userdetails-acp-userdetails_module&mode=main

3.2.2
PHP 5.6.40

I have obviously done summat wrong!
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david63
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Re: [3.2][3.3][RC] User Details

Post by david63 »

DoctorB wrote: Tue Aug 02, 2022 8:50 pm with this I just get a blank page when I select 'User Details'
Try purging the cache - I have had to move some files onto another server which may have caused the problem
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
DoctorB
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Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

Done, David, but no change.
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david63
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Re: [3.2][3.3][RC] User Details

Post by david63 »

What does the server error logs say?
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
DoctorB
Registered User
Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

Cannot see anything relating to times of attempted User Details access.

Is it worth an uninstall/re-install?
DoctorB
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Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

David - uninstall/re-install made no change.
DoctorB
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Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

David - are you still here?
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david63
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Posts: 20646
Joined: Thu Dec 19, 2002 8:08 am

Re: [3.2][3.3][RC] User Details

Post by david63 »

DoctorB wrote: Mon Aug 15, 2022 9:05 am David - are you still here?
Yes - but without an error log message I have no idea what the issue is
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
DoctorB
Registered User
Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

Ah! OK - I did look at the server log and said I could see nothing.
"Cannot see anything relating to times of attempted User Details access."

Can you point me at where to look again (Cpanel)?
DoctorB
Registered User
Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

David - what is it you need? Is PHP errors (which are not enabled) or server log?
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david63
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Re: [3.2][3.3][RC] User Details

Post by david63 »

DoctorB wrote: Thu Aug 18, 2022 6:01 pm David - what is it you need? Is PHP errors (which are not enabled) or server log?
Server error log
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
DoctorB
Registered User
Posts: 54
Joined: Wed Oct 07, 2020 8:02 am

Re: [3.2][3.3][RC] User Details

Post by DoctorB »

I seem to be stymied, then, as it does not show any contemporary errors as I said. A pity, as I will have to revert to dumping the SQL data.
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