Enable Contactpage

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Ch3vr0n
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Enable Contactpage

Post by Ch3vr0n »

New to phpbb so forgive me for any newbei questions. Installed phpbb a few hours ago and in the process of setting it up / customizing. When clicking on the "contact admin" page i get the message "The contact page is disabled". Can't find where to enable it. I've used google and forum search and the results im getting tell me to look for a "contactpage settings" under "board settings". The problem is under 3.3.8 i don't see that setting. Any help will be greatly appreciated.
Last edited by Mick on Sun Sep 25, 2022 5:26 pm, edited 1 time in total.
Reason: Solved (extension issue)
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HiFiKabin
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Re: Enable Contactpage

Post by HiFiKabin »

Welcome to phpBB

A picture being worth a thousand words, see below

Image


... and submit the page

However, you are likely to get a lot of SPAM from that page. There are two extensions that will help

Obscure Contact Us and Contact Admin
Ch3vr0n
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Re: Enable Contactpage

Post by Ch3vr0n »

Hi HiFiKabin (using your aprilfalls & scrollquoted btw),

The thing is, that's the setting i'm being referred to, but i'm not seeing it (not in my installed nl-informal, not in british english) on 3.3.8. Board settings jump straight from spambot to viglink settings (don't have that sticky bar one). I have that 2nd extension you listed installed, but in order for it to be used i first need to enable that contact form (board is currently disabled while i set it up, but enabling the board makes no difference)
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HiFiKabin
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Re: Enable Contactpage

Post by HiFiKabin »

A few suggestions to try.

Do you have board wide emails enabled?

Change your language to English and see if that allows you to see the settings.

Disable the Contact Admin extension to see if that helps

Otherwise please fill out the Support Request Template and post it back here to enable us to assist you better.
Ch3vr0n
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Re: Enable Contactpage

Post by Ch3vr0n »

HiFiKabin wrote: Sat Sep 24, 2022 6:39 pm Do you have board wide emails enabled?
Yes
HiFiKabin wrote: Sat Sep 24, 2022 6:39 pm Change your language to English and see if that allows you to see the settings.
Can't seem to find the setting to set ACP to english. Nvm: changing it in UCP to English changes ACP too. No effect link does not show in English either
HiFiKabin wrote: Sat Sep 24, 2022 6:39 pm Disable the Contact Admin extension to see if that helps
Half a bullseye. Brings up the contact-page on the front-end, does NOT enable the contact page setting in ACP. Re-enabling it with default settings (only added a test message). Disabling the extension (while keeping the test message configured in Contact Admin), shows the "test" message on the DEFAULT phpbb contact page.


Support Request Template
What version of phpBB are you using? phpBB 3.3.8
What is your board's URL? rather not say (yet)
Who do you host your board with? myself (own the vpn)
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What extensions do you have installed? INSTALLED AND ENABLED
24 Hour Activity Stats 1.2.3
ACP Add User 1.0.5
Advanced BBCode Box 3.3.4
AJAX Registration Check 1.0.1
Akismet Anti-Spam Extension 1.2.1
Auto-lock Topics 1.2.0
Auto Drafts 1.1.3
Ban Hammer 1.0.8
Birthday Cake 1.0.5
Board Announcements 1.1.0
Board Rules 2.1.3
Collapsible Forum Categories 2.0.1
Confirm Email 1.0.0
Copyright Extended 1.0.2
Database Optimize & Repair Tool 1.2.0
DisplayLastPost 1.2.7
External Links Open in New Window 1.0.10
Forum FA Icon 1.0.0
Hide My Profile 1.0.5
Image Alternate Text 1.1.0
ImageMagick Thumbnailer 1.0.1
Image Upload 1.0.2
IP Address Deletion 1.1.0
Modern quote 1.0.1
National Flags 2.3.1
No quote last post 1.0.1
Opt-In Cookie Manager 2.0.2
PayPal Donation Extension 3.0.4
phpBB3 SEO Sitemap 1.1.3
phpBB 3.2 Auto Ban 1.0.1
PHPBB Inactive User Manager/Reminder 1.1.10
phpBB Media Embed PlugIn 2.0.0
phpBB Two Factor Authentication 1.0.1
Poster IP in Viewtopic 1.2.0
Precise Similar Topics 1.5.4
Print all posts in a topic 1.0.1
Private Message Box Status Bars 2.0.4
Private message welcome 1.2.10
Profile Admin Information 1.0.0
Quick Style 1.4.3
Quoted where 1.0.2
Scroll Page 1.1.0
Scroll Quoted Text 3.2.0
Search user topics 1.0.5
SEO Metadata 1.4.1
Separate Users and Bots 1.1.0
Share On 2.0.1
Spam remover 1.0.4
Terms of use 1.1.5
Topic Description 1.0.6
Topic icon on index 1.1.2
Topic Image Preview 1.0.1
Upcoming Birthday List 1.0.9
Verified Profiles 1.0.0
VigLink 1.0.5

INSTALLED BUT DISABLED
Contact Admin 1.3.7 (installed & default config setup)
April Falls 3.2.0 (hasn't been enabled yet)
Posts merging 2.1.0 (hasn't been enabled yet, found out it breaks 3.3.x)
Quick Reply Toggle 1.0.3 (hasn't been enabled yet, i like the QR default open)
What styles do you currently have installed? Prosilver,Carbon, Crayon (blue,bluedark,green,orange,red), DVGFX2, Prosilver (Dark Edition
What language(s) is your board currently using? en-uk & nl-nl(informal)
Which database type/version are you using? MariaDB
What is your level of experience? New to phpBB but not PHP
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? none, fresh install. Only installed extensions
Please describe your problem. Can't find the "contact page" link under General tab > boardsettings
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Mick
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Re: Enable Contactpage

Post by Mick »

Blimey, you say your a newby but you’ve been busy with extensions. There’s a good possibility that one of those extensions is interfering with the contact us page so I suggest you disable all the installed extensions and test. If that fixes your issue then you can re-enable your extensions one at a time to see which one is the culprit.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
Ch3vr0n
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Re: Enable Contactpage

Post by Ch3vr0n »

Well the contact form is operational at the moment. Not exactly sure what the problem was but its showing and so is the anti-spam privacy policy checkbox. So that matter is fixed for now. It doesn't explain though why the "contact page" setting isn't showing on the back-end. As to the newbie, well yes and no. It's been a few years since i last had to set it up myself.
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Mick
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Re: Enable Contactpage

Post by Mick »

Did you try disabling the other extensions?

I forgot to add that as well as the extension disabling also try reverting to the default English language and the prosilver style.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel
Ch3vr0n
Registered User
Posts: 104
Joined: Sat Sep 24, 2022 1:08 pm

Re: Enable Contactpage

Post by Ch3vr0n »

I did not. Seeing as i had it already pretty configurated, i went a different route. setup a fresh install on a subdomain. Contact page setting IS present there. So time to dig around.

*this makes no sense*: disabled every single extension, including styles & setting language back to British English. still doesn't show;. Time for a reinstall

found the culprit. It's that "Contact admin", as soon as that one gets enabled. the "contact page link" disappears. Its NOT enough to simply disable it. You need to remove all data for the link to re-appear. Time to contact the developer. I'm obviously configuring something wrong.
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