muruganc wrote: ↑Wed Feb 01, 2023 4:33 am
Any update Please?
Not much to go by with the information supplied.
Standard action to undertake is this situation = clear board and browser cache
Check your cookie settings.
Check the extensions (compatibility with 3.3.9) and try with all extension disabled and enable them 1 at a time (to be honest I don't think the problem is caused by an extension).
Does everything else (apart from the forget password) function as intended?
Also AFAIR the reset password sends a mail with a link to reset the password. Could it be that you don't receive any mail because it isn't sent? (which is usually expected on a sandboxed board).