Support Request Template
What version of phpBB are you using? phpBB 3.3.9
What is your board's URL? http://coloholicsanonymous.com/index
Who do you host your board with? bluehost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.3.7
What extensions do you have installed? Add User 1.0.3
Advanced BBCode Box 3.2.3
Board Annoucements 1.1.0
Lightbox 2.0.2
others that are disabled:
Dice Extension
PM Welcome
User Ranks List
VigLink
What styles do you currently have installed? Prosilver, Black, Elegance
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? One of my Admins was deleting forums.
Please describe your problem. After he deleted the forums, Other forums and some of the ones he tried to delete nested into other forums (from the ACP view). Some we can see from the site front end as moved, most we can't see at all. On the back end, the ACP sees that these forms are nested inside other forums and I cannot move them or anything. Resyncing doesn't work. This is happening to Categories and forums both. Example below:
From site front End
Category: Fantasy
Forum: Dark Essence
Sub Forums: Latern, The Ring, Duskfall Groves, Orants's Peaks, Bloodbloom Meadows, The Sea of Rime, The Ashen Coast, The Flame-Scarred Badlands
From site back end Board Index > fantasy > Dark essence - Same as front end view
From Site Back End Board - Forum Administration > Select a forum drop down >
Category? Fantasy
Forum - Dark Essence
Sub Forum - Latern, The Ring, Earth (various others)
Sub Sub Forum of Earth - The Frontier
Sub Sub Sub Forum of The Frontier - Duskfall Groves
And this goes on to lots of nested forums. Only viewable from the select a forum Drop down.
If I select one of these forums - The Frontier for example and navigate to it, I get the following
Board Index > Fantasy > Dark Essence > Earth > The Frontier > Duskfall Groves
I am not even getting the forum that I am selecting.
I attempted to do a left and right ID fix with the SDK tool, but that did not work. I upgraded from 3.3.7 to 3.3.9. That did not fix anything. Resynchronised forums - did nothing.
Generated by SRT Generator
EDIT: I also want to state that I would have just rolled back my SQL database however I was not aware that bluehost deprecated the way I was doing my backups, so I do not have any (which is an anger point all in itself).