Problem adding Images using a macbook ?

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GanstaZ
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Re: Adding Images with macbook ? any issues ?

Post by GanstaZ »

Based on this topic.. that breadcrumbs issue was resolved.
But now you say it wasn't?
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mrix2000
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Re: Adding Images with macbook ? any issues ?

Post by mrix2000 »

Hello, to be honest I totally forgot about that earlier topic, from what I can remember I thought it had been fixed but I guess it come back and never was a permanent fix, the present issue with the error has been there for countless months likely longer etc.
As I say the error is still there but it causes me or anyone else no issues hence why I no longer pursued that specific problem.
mrix2000
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Re: Adding Images with macbook ? any issues ?

Post by mrix2000 »

Just a update to this topic, I had basically given up trying to re, solve this issue so I asked them to send the images across so I could add them myself to their topic, once I checked the file format it was now in the format of HEIC :?
I converted them to png and sent them back to try and it worked :D 8-)
Strangely what confused matters was that the first time they sent the images for me to check they were in jpg :?
Anyway all now resolved
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Mick
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Re: Adding Images with macbook ? any issues ?

Post by Mick »

Hmm, be interested to know what device your user was using, was it Android or Apple? Apple stores images in HEIC but converts them to JPEG when copying to a computer (so a server counts?) by default. I just wonder if sending the HEIC one was by error or design?
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mrix2000
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Re: Adding Images with macbook ? any issues ?

Post by mrix2000 »

As far as I know as per the title its a Macbook.
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Mick
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Re: Adding Images with macbook ? any issues ?

Post by Mick »

Mick wrote: Mon Dec 04, 2023 2:27 pmI just wonder if sending the HEIC one was by error or design?
because it isn’t normal Apple behaviour hence I asked.
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  • "The good news is hell is just the product of a morbid human imagination.
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