not moving past terms when registring

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mleinen
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Joined: Wed Nov 29, 2023 7:34 pm

not moving past terms when registring

Post by mleinen »

Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://moldesigntest.com
Who do you host your board with? My Corp Hosting
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? Earth
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? This problem has been present since the beginning New users cannot register. It won't let you past the terms screen. When you click accept nothing happens.
Please describe your problem. This problem has been present since the beginning New users cannot register. It won't let you past the terms screen. When you click accept nothing happens. Therefore no new users can register.
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Last edited by mleinen on Sat Dec 02, 2023 11:26 am, edited 1 time in total.
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Mick
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Re: not moving past terms when registring

Post by Mick »

You should already be the first user if you’ve completed the installation.

Please fill out the Support Request Template and post it back here to enable us to assist you better.
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  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel©
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mleinen
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Joined: Wed Nov 29, 2023 7:34 pm

Re: not moving past terms when registring

Post by mleinen »

I am the first user. Installation was successful. I can login and out but no new people can register. click rhe register button it takes you to terms. It won't go past term.... you click the button nothing happens...
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Mick
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Re: not moving past terms when registring

Post by Mick »

I’m seeing a blank page which is often a suppressed PHP issue, can you check the server error logs there may be a clue there and post anything relevant please? Have you tried it with all extensions disabled, I realise you said you didn’t have any but just in case, and with the default prosilver style?
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel©
🇬🇧
mleinen
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Posts: 24
Joined: Wed Nov 29, 2023 7:34 pm

Re: not moving past terms when registring

Post by mleinen »

https://moldesigntest.com/index.php?sid ... 48ff1a5d54 is the url when I type in https://moldesigntest.com. I get my blog just the way I want it to look. If you click register it will take you to the term page but you cannot get past it.... It went this far now using a different browser. here is my screen shot url https://moldesigntest.com/1.jpg here are my settings https://moldesigntest.com/2.jpg
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Mick
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Re: not moving past terms when registring

Post by Mick »

IMG_0258.jpeg
Mick wrote: Sat Dec 02, 2023 11:40 am I’m seeing a blank page which is often a suppressed PHP issue
Did you try this?
Mick wrote: Sat Dec 02, 2023 11:40 amand with the default prosilver style?
You do not have the required permissions to view the files attached to this post.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel©
🇬🇧
mleinen
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Joined: Wed Nov 29, 2023 7:34 pm

Re: not moving past terms when registring

Post by mleinen »

It works using just pro silver! Earth is one of the most popular styles... i don't think its that... is there a setting im missing or did i mess up the style install? everything LOOKS just like I want it when i use the style.
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Mick
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Re: not moving past terms when registring

Post by Mick »

mleinen wrote: Sat Dec 02, 2023 1:32 pm It works using just pro silver!
If it works ok with prosilver but not your custom style it has to be the custom style. Is it up to date? Remember style and phpBB versions must match.
mleinen wrote: Sat Dec 02, 2023 1:32 pmdid i mess up the style install?
Possibly, support for that style is here.
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel©
🇬🇧
mleinen
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Re: not moving past terms when registring

Post by mleinen »

it doesn't work with any style. That leads me to beleive I have some kind of setting wrong somehwere?
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Noxwizard
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Re: not moving past terms when registring

Post by Noxwizard »

The HTTP 500 error should have generated an entry in your server's error log, check there and see what it says.
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mleinen
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Re: not moving past terms when registring

Post by mleinen »

Ill have my network guy look any reason its only in that style?
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Mick
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Re: not moving past terms when registring

Post by Mick »

mleinen wrote: Sat Dec 02, 2023 8:38 pmit doesn't work with any style
mleinen wrote: Sun Dec 03, 2023 3:48 amany reason its only in that style?
You’ve got a bit of a contradiction going on there, which is it?

There seems to be an answer here https://www.phpbb.com/customise/db/styl ... 25#p871525
  • "The more connected we get the more alone we become" - Kyle Broflovski©
  • "The good news is hell is just the product of a morbid human imagination.
    The bad news is, whatever humans can imagine, they can usually create.
    " - Harmony Cobel©
🇬🇧

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