Cannot access admin console after system restore and update

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eris-c
Registered User
Posts: 1
Joined: Wed Feb 14, 2024 10:21 pm

Cannot access admin console after system restore and update

Post by eris-c »

Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? DNS not yet updated
Who do you host your board with? AWS
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.3.9
What extensions do you have installed? NOTE I did NOT upgrade from 3.3.9 I upgraded from 3.3.10 but that is not an available option in the drop down list


Tapatalk
What styles do you currently have installed? ravaio prosilver ALANSTYLE-subsilver
What language(s) is your board currently using? english
Which database type/version are you using? MariaDB
What is your level of experience? Please select your answer
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Backed up files with tar
Backed up database with mysqldump

Restore files onto new server (Ubuntu 22.04.3 LTS)
Restore database on new server
Update config.php with new db hostname

Load site - works
Log in - works
Attempt to load admin console - fails with 403 Forbidden

update phpBB to 3.3.11 using instructions at https://www.phpbb.com/support/docs/en/3 ... date_full/
Please describe your problem. Load site - works
log in - works
Attempt to load admin console - fails with 403 Forbidden
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