Have you read the Installing Extensions documentation?nomadic one wrote: Thu Feb 22, 2024 1:49 am so I looked into adding extensions. I used YouTube videos for step-by-step with visual on how to add extensions, but the only one that successfully showed up was VigLink. No other extensions have shown up in the "Customise - Manage Extensions" section, so I don't have a way to enable them. I've verified several times that they should be in the correct spot, but I must still be doing something wrong.
Can you please elaborate on what you mean by "no longer loads"? Do you just get a blank page or some other effect? If you get a blank page and have access to the server's error logs, please post the last 10 or so lines from those logs.
Which is indicative of a suppressed PHP error. Did you check the server error logs? You say you can still get to the ACP, did you try to enable any extensions? Have you tried disabling any extensions you may have and also, what version of PHP are you using?
The server error log states "No log entries" and the only extension I have is VigLink, which I believe came with downloading phpBB as it's not one I added in myself. I can try disabling and re-enabling it to see if that does anything.Mick wrote: Thu Feb 22, 2024 6:55 amWhich is indicative of a suppressed PHP error. Did you check the server error logs? You say you can still get to the ACP, did you try to enable any extensions? Have you tried disabling any extensions you may have and also, what version of PHP are you using?
Generally, if extensions don’t show up they have been uploaded to the wrong place.
nomadic one wrote: Thu Feb 22, 2024 3:22 am
Added second administrator (made a Founder, but does not have same permissions and abilities as me?)
Check whether you have uploaded the extension(s) the correct way:nomadic one wrote: Thu Feb 22, 2024 3:22 am Additionally, despite being confident that I'm downloading and opening extension files in the correct spot, they do not show up in my admin panel. The only extension (VigLink) was already there, presumably from downloading phpBB. I've followed both the Installing Extensions page and YouTube videos that show step-by-step the same procedure with visuals, but they don't appear in the Customize > Manage Extensions section.
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Status: Connection established, waiting for welcome message...
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Yet you managed to upload all the phpBB files to your host domain?!nomadic one wrote: Thu Feb 22, 2024 10:52 pm I'm trying to use the Installing Extensions page but I don't understand the ftp stuff. I downloaded FileZilla and it has a bunch of information at the top to input, but I must not be doing this correctly.
I had someone telling me step by step what to look for (unfortunately, they also do not understand phpBB and were using video tutorials to walk me through this)warmweer wrote: Thu Feb 22, 2024 11:10 pm Yet you managed to upload all the phpBB files to your host domain?!
Can't you do the same in order to upload extensions?
BTW your host control panel must have a section regarding FTP where you should find an FTP username (can differ from your hostaccount name),the host and port
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{"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[31-Jan-2024 00:02:57 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[31-Jan-2024 07:43:16 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[01-Feb-2024 14:30:47 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[06-Feb-2024 03:39:08 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[16-Feb-2024 22:07:40 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[21-Feb-2024 06:47:48 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[22-Feb-2024 02:06:00 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[23-Feb-2024 01:14:18 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{"error":"Forbidden","http_status":403}"}
[23-Feb-2024 02:17:37 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.2.5". You are running 7.0.33. in /home1/tjrlklmy/public_html/wp-content/plugins/wordpress-seo/vendor/composer/platform_check.php on line 24
So you actually installed phpBB using the host 1-click install.nomadic one wrote: Thu Feb 22, 2024 11:41 pm
I had someone telling me step by step what to look for (unfortunately, they also do not understand phpBB and were using video tutorials to walk me through this)
"look for where it says CPanel, scroll down to scripts, click install, unzip the phpbb files, install your domain name and admin info" and after I propogated my DNS(?), the site was visible. I'm including an imgur uploaded image of the home screen after those steps here just so you can see what I saw. Now I don't see that; it's just a blank white page.
...
You sure about that?
That error from your error logs says differently.[23-Feb-2024 02:17:37 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.2.5". You are running 7.0.33. in /home1/tjrlklmy/public_html/wp-content/plugins/wordpress-seo/vendor/composer/platform_check.php on line 24
Well spotted (how did I miss that ? )
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[23-Jan-2024 20:10:44 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:11:51 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:15:32 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:21:00 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:35 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:36 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:36 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:36 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:37 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:37 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:25:37 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Jan-2024 20:31:08 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[24-Jan-2024 08:16:21 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[24-Jan-2024 15:20:20 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[24-Jan-2024 20:49:14 UTC] PHP Warning: Undefined property: stdClass::$publish in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-data/includes/Listeners/Commerce.php on line 64
[24-Jan-2024 20:49:14 UTC] PHP Warning: Undefined property: stdClass::$publish in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-data/includes/Listeners/Commerce.php on line 80
[24-Jan-2024 23:51:52 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[25-Jan-2024 09:13:46 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:17:11 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:18:17 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:18:17 UTC] Cron reschedule event error for hook: nfd_module_installer_theme_install_cron, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"ten_seconds","args":[],"interval":10}
[28-Jan-2024 23:18:47 UTC] Cron reschedule event error for hook: nfd_module_installer_plugin_install_cron, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"thirty_seconds","args":[],"interval":30}
[28-Jan-2024 23:19:17 UTC] Cron reschedule event error for hook: action_scheduler_run_queue, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"every_minute","args":["WP Cron"],"interval":60}
[28-Jan-2024 23:20:43 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:22:32 UTC] PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, WP_Error given in /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-plugin.php:88
Stack trace:
#0 /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-plugin.php(88): array_key_exists('jetpack', Object(WP_Error))
#1 /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-manager.php(2055): Automattic\Jetpack\Connection\Plugin->is_only()
#2 /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-manager.php(1718): Automattic\Jetpack\Connection\Manager->disconnect_site(true, false)
#3 /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/class.jetpack.php(3055): Automattic\Jetpack\Connection\Manager->remove_connection(true)
#4 /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/class.jetpack.php(3027): Jetpack::disconnect()
#5 /home1/tjrlklmy/public_html/wp-includes/class-wp-hook.php(324): Jetpack::plugin_deactivation(false)
#6 /home1/tjrlklmy/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#7 /home1/tjrlklmy/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#8 /home1/tjrlklmy/public_html/wp-admin/includes/plugin.php(816): do_action('deactivate_jetp...', false)
#9 /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-installer/includes/Services/PluginInstaller.php(387): deactivate_plugins('jetpack/jetpack...')
#10 /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-installer/includes/Tasks/PluginDeactivationTask.php(87): NewfoldLabs\WP\Module\Installer\Services\PluginInstaller::deactivate('jetpack')
#11 /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-installer/includes/TaskManagers/PluginDeactivationTaskManager.php(69): NewfoldLabs\WP\Module\Installer\Tasks\PluginDeactivationTask->execute()
#12 /home1/tjrlklmy/public_html/wp-includes/class-wp-hook.php(324): NewfoldLabs\WP\Module\Installer\TaskManagers\PluginDeactivationTaskManager->deactivate()
#13 /home1/tjrlklmy/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)
#14 /home1/tjrlklmy/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#15 /home1/tjrlklmy/public_html/wp-cron.php(191): do_action_ref_array('nfd_module_inst...', Array)
#16 {main}
thrown in /home1/tjrlklmy/public_html/wp-content/plugins/jetpack/jetpack_vendor/automattic/jetpack-connection/src/class-plugin.php on line 88
[28-Jan-2024 23:24:00 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:25:28 UTC] Cron reschedule event error for hook: nfd_module_installer_plugin_install_cron, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"thirty_seconds","args":[],"interval":30}
[28-Jan-2024 23:29:29 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[28-Jan-2024 23:33:04 UTC] PHP Warning: Undefined array key 5 in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:04 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:05 UTC] PHP Warning: Undefined array key 5 in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:05 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key 5 in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 86
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key "title" in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key "title" in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key "title" in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key "title" in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Undefined array key "title" in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[28-Jan-2024 23:33:26 UTC] PHP Warning: Trying to access array offset on null in /home1/tjrlklmy/public_html/wp-content/plugins/bluehost-wordpress-plugin/vendor/newfold-labs/wp-module-patterns/includes/PostFiltersHandler.php on line 57
[29-Jan-2024 22:25:24 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[30-Jan-2024 15:52:10 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[31-Jan-2024 00:02:44 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[31-Jan-2024 00:02:48 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[31-Jan-2024 00:02:57 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[31-Jan-2024 07:43:16 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[01-Feb-2024 14:30:47 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[06-Feb-2024 03:39:08 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[16-Feb-2024 22:07:40 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[21-Feb-2024 06:47:48 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[22-Feb-2024 02:06:00 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Feb-2024 01:14:18 UTC] Bluehost WP Plugin: Failed to fetch token: {"error":"Forbidden","http_status":403,"_status_code":403,"_response":"{\"error\":\"Forbidden\",\"http_status\":403}"}
[23-Feb-2024 02:17:37 UTC] PHP Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.2.5". You are running 7.0.33. in /home1/tjrlklmy/public_html/wp-content/plugins/wordpress-seo/vendor/composer/platform_check.php on line 24