3.3.13 "Unable to generate a URL for the named route" after update error

[GIK-Team]

Got an error after updating to 3.3.13. I did everything according to the instructions as usual. But this time it turned out like this:

Code: Select all

PHP Fatal error:  Uncaught Symfony\Component\Routing\Exception\RouteNotFoundException: Unable to generate a URL for the named route "phpbb_ucp_delete_cookies_controller" as such route does not exist. in /home/site/public_html/forum/cache/production/url_generator.php:58
Stack trace:
#0 /home/site/public_html/forum/phpbb/routing/router.php(168): phpbb_url_generator->generate()
#1 /home/site/public_html/forum/phpbb/routing/helper.php(148): phpbb\routing\router->generate()
#2 /home/site/public_html/forum/phpbb/controller/helper.php(212): phpbb\routing\helper->route()
#3 /home/site/public_html/forum/includes/functions.php(4127): phpbb\controller\helper->route()
#4 /home/site/public_html/forum/posting.php(2107): page_header()
#5 {main}

[danieltj]

Have you tried clearly your forums cache?

[GIK-Team]

Have you tried clearly your forums cache?

Yep

[P_I]

Got an error after updating to 3.3.13. I did everything according to the instructions as usual.

What instructions did you follow?

[GIK-Team]

Got an error after updating to 3.3.13. I did everything according to the instructions as usual.

What instructions did you follow?

1. Backup all board files and the database.
2. Go to the phpBB.com downloads page and download the latest "Full Package" archive.
3. Unpack the archive.
4. Remove (delete) the config.php file, and the /images, /store and /files folders from the package (not your site).
5. Go to the ACP, Board settings, and make sure prosilver is set as the default style. If not, set it to prosilver.
6. Delete the /vendor and /cache folders from the board’s root folder on the host.
7. Via FTP or SSH upload the remaining files and folders (that is, the remaining CONTENTS of the phpBB3 folder) to the root folder of your board installation on the server, overwriting the existing files. (Note: take care not to delete any extensions in your /ext folder when uploading the new phpBB3 contents.)
8. Now start the update process by pointing your browser to the install folder.
9. Follow the steps to update the database and let that run to completion.
10. Via FTP or SSH delete the /install folder from the root of your board installation.

[janus_zonstraal]

And you are 100% sure that your ftp program upload all the folders and files?

[exemplary1]

1. Backup all board files and the database.
2. Go to the phpBB.com downloads page and download the latest "Full Package" archive.
3. Unpack the archive.
4. Remove (delete) the config.php file, and the /images, /store and /files folders from the package (not your site).
5. Go to the ACP, Board settings, and make sure prosilver is set as the default style. If not, set it to prosilver.
6. Delete the /vendor and /cache folders from the board’s root folder on the host.
7. Via FTP or SSH upload the remaining files and folders (that is, the remaining CONTENTS of the phpBB3 folder) to the root folder of your board installation on the server, overwriting the existing files. (Note: take care not to delete any extensions in your /ext folder when uploading the new phpBB3 contents.)
8. Now start the update process by pointing your browser to the install folder.
9. Follow the steps to update the database and let that run to completion.
10. Via FTP or SSH delete the /install folder from the root of your board installation.

Steps 4 and 6 in red. Did you do it right ?

[GIK-Team]

And you are 100% sure that your ftp program upload all the folders and files?

Yes. I do the same every time, for 5-6 years. According to this instruction.

[GIK-Team]

Steps 4 and 6 in red. Did you do it right ?

Yes. My ACP works fine, but the forum itself does not work.

[thecoalman]

Use the full package update:

https://www.phpbb.com/support/docs/en/3 ... date_full/

Edit, links are on the left if you are updating from 3.2.X etc.

[GIK-Team]

Is there a manual instruction available that I can follow to do everything manually? I understand the part with the files, but what should I do with the database to update it to version 3.3.13? I have a very large forum, so I would like to experiment on a local server first and then transfer everything to production.

[thecoalman]

The instructions I linked to are as manual as they get. If you want to test locally you can use XAMPP for that.

https://www.phpbb.com/support/docs/en/3 ... eb-server/

Generally speaking with large forum the one issue you can run into is php timeout. Temporarily raise max_execution_time in the php.ini

[janus_zonstraal]

https://www.phpbb.com/support/docs/en/3 ... date_full/

Tip

For large boards, you may wish to update via the command line instead of using a web browser. From your board's root, execute the following command: php ./bin/phpbbcli.php db:migrate --safe-mode

[thecoalman]

Just to add for large forum use SSH for backups, the php timeout can cause truncated backup when using phpBB's backup system or phpMyadmin.

[GIK-Team]

Thank you all for the suggestions, I will try all the options. Here are some statistics about my forum:

- Database size: 776.23 MiB
- Number of users: 513,905
- Number of posts: 15,839"