I can't install my update to 3.3.14

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CoinHELP
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Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

I can't install my update to 3.3.14

Post by CoinHELP »

Support Request Template
What version of phpBB are you using? phpBB 3.3.13
What is your board's URL? https://coinauctionshelp.com/forum/index.php
Who do you host your board with? Bravenet Mysql
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? Yes
What version of phpBB3 did you update from? phpBB 3.3.13
What extensions do you have installed? I have thanks for post advanced bbc code and a few others, but they're disabled for the install. I actually can't access my admin panel to remember them all, but I don't think they're the issue. I've had my board since 2009 and this is the first time having this issue.
What styles do you currently have installed? prosilver, pro silver spcial edition and my default allan-style subsilver
What language(s) is your board currently using? US English
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I deleted all non pertanent files, and deleted the files in the install files. I uploaded, went to update and got a time out error. My hosting said it's not their servers and I might want to restore from a back up. I used bigdump and it didn't work. I've used it before without issue. I did dump the tables first and this is the back I created before I updated.

My hosting gave me this info:
We confirmed this by checking the error log, where you can see a PHP Exception is thrown:
PHP Fatal error: Uncaught Symfony\\Component\\DependencyInjection\\Exception\\RuntimeException: A string value must be composed of strings and/or numbers, but found parameter "core.table_prefix" of type "NULL" inside string value "%core.table_prefix%oauth_tokens".

Online, we did not see any resources that mentioned a resolution to this, but we did try this temporarily as a workaround:

/misc/34/166/484/521/4/user/web/coinauctionshelp.com/forum/vendor/symfony/dependency-injection/ParameterBag/ParameterBag.php

if (!\is_string($resolved) && !is_numeric($resolved) && !is_null($resolved)) { # Added !is_null

throw new RuntimeException(sprintf('A string value must be composed of strings and/or numbers, but found parameter "%s" of type "%s" inside string value "%s".', $key, \gettype($resolved), $value));

}

This resulted in a new PHP exception:
PHP Fatal error: Uncaught Symfony\\Component\\DependencyInjection\\Exception\\RuntimeException: The definition for "cache.driver" has no class. If you intend to inject this service dynamically at runtime, please mark it as synthetic=true. If this is an abstract definition solely used by child definitions, please add abstract=true, otherwise specify a class to get rid of this error.
Please describe your problem. I deleted the install folder after renaming it and it keeps redirecting to install. If I reinstall the install folder then it goes back to the update screen and immediately times out. Not even in a second.
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Last edited by KevC on Wed Jan 22, 2025 1:16 pm, edited 2 times in total.
Reason: title edited to correct version number
CoinHELP
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Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.4

Post by CoinHELP »

Here's the update error. It's not the server, the time out has never and isn't an issue on the servers.
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ssl
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Location: Le Lude, Pays de la Loire - France
Name: Fred Rimbert

Re: I can't install my update to 3.4

Post by ssl »

Have a look here about the timeout error: https://www.phpbb.com/support/docs/en/3 ... meoutquot/

This error appears on the conversion page

Code: Select all

// phpBB 3.2.x auto-generated configuration file // Do not change anything in this file! $dbms = 'phpbb\\db\\driver\\mysqli'; $dbhost = 'sql10.bravehost.com'; $dbport = 'database port if not default'; $dbname = '*****'; $dbuser = '*****'; $dbpasswd = '*****'; $table_prefix = 'phpbb_'; $phpbb_adm_relative_path = 'adm/'; $acm_type = 'phpbb\\cache\\driver\\file'; 
Last edited by Noxwizard on Wed Jan 22, 2025 3:45 am, edited 1 time in total.
Reason: Removed sensitive information
Sorry for my English ... I do my best! :anger_right:

:point_right_tone3: phpBB: 3.3.14 | PHP: 8.3.15
:point_right_tone4: [Kill spam on phpBB] - [Some French translation of extensions]
"Mistress, Mistress someone is bothering me in pm"
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invenio
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Location: New Hampshire, USA

Re: I can't install my update to 3.4

Post by invenio »

Do you have access to CLI? If so, you can use that to restore the database and also try the update again as it may have a better chance of not timing out (especially if you have a large board/database).
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warmweer
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Re: I can't install my update to 3.4

Post by warmweer »

3.4 ???

Do you mean phpBB 3.3.14 or phpBB 3.4 (which is still in development stage)?
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


Time flies like an arrow, but fruit flies like a banana.
CoinHELP
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Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.4

Post by CoinHELP »

warmweer wrote: Wed Jan 22, 2025 8:58 am 3.4 ???

Do you mean phpBB 3.3.14 or phpBB 3.4 (which is still in development stage)?
Yes
CoinHELP
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Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.4

Post by CoinHELP »

invenio wrote: Wed Jan 22, 2025 8:30 am Do you have access to CLI? If so, you can use that to restore the database and also try the update again as it may have a better chance of not timing out (especially if you have a large board/database).
I've never used CLI. I have imported and exported and dropped the data base before attempting to restore. I tried manual and big dump, but it didn't work. I am using bravenet and I don't see a CLI
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warmweer
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Re: I can't install my update to 3.3.14

Post by warmweer »

Did you clear board and browser cache?

and did you delete store/install_config.php and store/io_lock.lock ?

I'm getting an HTTP 302 Found on your board url

$dbport = 'database port if not default';

surely that's not the entry in your board config.php?
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


Time flies like an arrow, but fruit flies like a banana.
CoinHELP
Registered User
Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.3.14

Post by CoinHELP »

warmweer wrote: Wed Jan 22, 2025 1:25 pm Did you clear board and browser cache?

and did you delete store/install_config.php and store/io_lock.lock ?

I'm getting an HTTP 302 Found on your board url
Yes. on the stor/install_config but I just deleted store/io_lock.lock

I am actually working on it a bit. I tried to restore three times using my back up, no success. I just tried to install, no success.
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invenio
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Re: I can't install my update to 3.4

Post by invenio »

CoinHELP wrote: Wed Jan 22, 2025 12:57 pm
invenio wrote: Wed Jan 22, 2025 8:30 am Do you have access to CLI? If so, you can use that to restore the database and also try the update again as it may have a better chance of not timing out (especially if you have a large board/database).
I've never used CLI. I have imported and exported and dropped the data base before attempting to restore. I tried manual and big dump, but it didn't work. I am using bravenet and I don't see a CLI
I think they provide SSH and recommend using Putty. I would try all database backups and restores via that method as most likely it's the most reliable. If you get another timeout error with trying to install, again I would try to do the update via CLI. It's a more reliable way of doing things and it's what is recommended with larger boards when encountering timeout errors.

Also, what do you have to lose at this point? You are having difficulties with other methods of managing the database and install.
CoinHELP
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Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.3.14

Post by CoinHELP »

I agree on using CLI but I don't know how. I don't know that much about data bases. I know more now than I did two days ago but I am still trying to figure this so it never happens again. You would think having this board since 2009 that I would have took a class. I feel stupid already.
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invenio
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Re: I can't install my update to 3.3.14

Post by invenio »

CoinHELP wrote: Wed Jan 22, 2025 2:16 pm I agree on using CLI but I don't know how. I don't know that much about data bases. I know more now than I did two days ago but I am still trying to figure this so it never happens again. You would think having this board since 2009 that I would have took a class. I feel stupid already.
Your host provides information on how to log in via Putty (I checked, it's there under support), just follow those directions.

There are KB articles on backing up and restoring the database via CLI.

The update instructions tell you the command line to do the database update (instead of via the web interface).

It's all there written out.
CoinHELP
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Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.3.14

Post by CoinHELP »

Like I said, I've never used putty and all I see is SSH puttygenstep information. I am a slow learner.
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warmweer
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Re: I can't install my update to 3.3.14

Post by warmweer »

Can you confirm that in your config.php there is actually a database port?

Also you're redirecting http to https but cookie_secure is set to false. Change that to true.
Also before trying to update, make sure the 2 files I mentioned (in /store) are deleted
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


Time flies like an arrow, but fruit flies like a banana.
CoinHELP
Registered User
Posts: 119
Joined: Fri Oct 16, 2009 6:41 pm

Re: I can't install my update to 3.3.14

Post by CoinHELP »

Yes, all the database information is there and store files deleted. Where do I change the false?

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