User permissions page cannot be reached

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Aragon Burner
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Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

User permissions page cannot be reached

Post by Aragon Burner »

Support Request Template
What version of phpBB are you using? phpBB 3.3.14
What is your board's URL? https://forumaddicts.net
Who do you host your board with? InMotion Hosting
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
Do you have any extensions installed? Yes
What MODs do you have installed? No answer given
What extensions do you have installed? No answer given
What styles do you currently have installed? No answer given
What language(s) is your board currently using? No answer given
Which database type/version are you using? MariaDB
What is your level of experience? New to PHP but not phpBB
What username can be used to view this issue? Aragon Burner
What password can be used to view this issue? will give in a PM
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? No answer given
Please describe your problem. All of a sudden I cannot access the user permissions settings in the ACP. It gives an error page.
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Aragon Burner
Registered User
Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

The error on the permissions tab is a http 500 error
Aragon Burner
Registered User
Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/functions_module.php
LINE: 573
CALL: trigger_error()

FILE: [ROOT]/adm/index.php
LINE: 81
CALL: p_master->load_active()
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Anișor
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Location: Angus, Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿
Name: Anișor Neculai

Re: User permissions page cannot be reached

Post by Anișor »

Can you check server's error logs?
Aragon Burner
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Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

in phpbb admin?
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warmweer
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Re: User permissions page cannot be reached

Post by warmweer »

Aragon Burner wrote: Tue Feb 04, 2025 9:43 pm in phpbb admin?
No
server logs
These should be available in your host Control Panel
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


Time flies like an arrow, but fruit flies like a banana.
Aragon Burner
Registered User
Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

Code: Select all

[04-Feb-2025 23:20:42 UTC] PHP Fatal error:  Uncaught phpbb\language\exception\language_file_not_found: Language file ./../language/en/language/en_us/acp/permissions_phpbb.php couldn't be opened. in /home/forumaddicts/public_html/phpbb/language/language_file_loader.php:186
Stack trace:
#0 /home/forumaddicts/public_html/phpbb/language/language_file_loader.php(143): phpbb\language\language_file_loader->get_language_file_path('./../language/', 'language/en_us/...', Array)
#1 /home/forumaddicts/public_html/phpbb/language/language_file_loader.php(77): phpbb\language\language_file_loader->load_file('./../language/', 'language/en_us/...', Array, Array)
#2 /home/forumaddicts/public_html/phpbb/language/language.php(625): phpbb\language\language_file_loader->load('language/americ...', Array, Array)
#3 /home/forumaddicts/public_html/phpbb/language/language.php(184): phpbb\language\language->load_core_file('language/americ...')
#4 /home/forumaddicts/public_html/phpbb/user.php(576): phpbb\language\language->add_lang('language/americ...', NULL)
#5 /home/forumaddicts/public_html/phpbb/user.php(546): phpbb\user->set_lang('language/americ...', false, NULL)
#6 /home/forumaddicts/public_html/includes/functions_admin.php(3106): phpbb\user->add_lang('language/americ...')
#7 /home/forumaddicts/public_html/includes/acp/acp_permissions.php(50): add_permission_language()
#8 /home/forumaddicts/public_html/includes/functions_module.php(684): acp_permissions->main('permissions', 'intro')
#9 /home/forumaddicts/public_html/adm/index.php(81): p_master->load_active()
#10 {main}
  thrown in /home/forumaddicts/public_html/phpbb/language/language_file_loader.php on line 186
This is the full error
Aragon Burner
Registered User
Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

Now I had installed the us-eng language pack which seemed to go through no problem. But this error seems to be pointing towards that?? So i uninstalled the language pack and still getting a 500 error on permissions tab
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Anișor
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Location: Angus, Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿
Name: Anișor Neculai

Re: User permissions page cannot be reached

Post by Anișor »

Looks like this file is missing: permissions_phpbb.php
Make sure you download the right translation for your version and upload the file in the language/your_lang/acp/ directory.
Aragon Burner
Registered User
Posts: 15
Joined: Mon Feb 03, 2025 1:58 am

Re: User permissions page cannot be reached

Post by Aragon Burner »

I purged the cache and uninstalled the language pack... Permissions page now appears... I then reinstalled us language pack again and this time it works with no errors. Thank you all.

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