yes i approved, added to group leader, default group...karlsemple wrote:USers can be in multiple groups, their colour, group ranks and avatar (if set) will be taken from their default group. Simply adding the user to a new group will not make it their default group so be sure that via the ACP you made the group the users default group.
I did read it the first time although that makes no difference to my previous reply. I need to be sure you understand how the group set up on phpBB works before we move on. Can you give me a step by step guide of what steps exactly you took when adding the user to the new group and making it is his default group.Chabbal wrote: Read my first post post in this topic again...
What exactly do you mean by group is not changed?Chabbal wrote:on user's profile clicked on "Administrate user"
Select form: Groups --> Go
Add user to group --> Support Team --> Submit
after adding clicked on "Make group default for member"
Support Team --> members
clicked and approved + Promoted to group leader
Purged the cache
Refreshes Template sets (SubSilver)
Problem not solved, group is not changed.
and a test account so we can log in and see profiles?Drugs wrote:Can you provide a link to your board? And to the user that this is happening to?