Very slow notification emails

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PixyT
Registered User
Posts: 28
Joined: Thu Feb 17, 2011 3:18 pm

Very slow notification emails

Post by PixyT »

Hi
We are hosting with Godaddy and for the past week the notification emails take up to 10hours to reach users.
Under email settings the settings are as follow:


Users send e-mail via board:
Instead of showing the users e-mail address users are able to send e-mails via the board.
Disabled

E-mail function name:
The e-mail function used to send mails through PHP.
mail
E-mail package size:
0
We do not use the SMTP server for emails.

Is there any settings I can change to help speed up the emails?

Thanks for the help! :D
Last edited by Pit$Bull on Wed May 04, 2011 7:55 pm, edited 1 time in total.
Reason: Topic icon changed
Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Very slow notification emails

Post by Pit$Bull »

You will need to contact Godaddy, I'm guessing their email queue has a backlog.
T.A.C.O.S.
I've Been Banned!
Posts: 34
Joined: Tue May 03, 2011 12:34 pm

Re: Very slow notification emails

Post by T.A.C.O.S. »

Change E-mail package size: 0 to 20 then it must be fixed.
PixyT
Registered User
Posts: 28
Joined: Thu Feb 17, 2011 3:18 pm

Re: Very slow notification emails

Post by PixyT »

Thanks I changed the setting to 20 and I contacted GoDaddy. Lets see what happens.
Which is the best way to handle emails through phpbb? Should I make use of the SMTP settings?
Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Very slow notification emails

Post by Pit$Bull »

The issue is not whether the email is sending, it's being queued by Godaddy. SMTP will likely have the same issues.
PixyT
Registered User
Posts: 28
Joined: Thu Feb 17, 2011 3:18 pm

Re: Very slow notification emails

Post by PixyT »

But in general, ignoring that I am currently having a problem.
What is the best way to handle emails in phpbb?
Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Very slow notification emails

Post by Pit$Bull »

If the default php mail works then use it. Godaddy is notorious for having email issues, consider yourself lucky that the mail works.
Oleg
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Location: NYC
Contact:

Re: Very slow notification emails

Post by Oleg »

Participate in phpBB development: Get involved | Issue tracker | Report a bug | Development board | [url=irc://chat.freenode.net/phpbb-dev]Development IRC chat[/url]
My stuff: mindlinkgame.com
PixyT
Registered User
Posts: 28
Joined: Thu Feb 17, 2011 3:18 pm

Re: Very slow notification emails

Post by PixyT »

Thank you for that link nn, it was a great help!!
PixyT
Registered User
Posts: 28
Joined: Thu Feb 17, 2011 3:18 pm

Re: Very slow notification emails

Post by PixyT »

PROBLEM!
Hope someone can help I did everything exactly as per the screenshot but I get this error:
-mail error
» EMAIL/SMTP
/adm/index.php

Ran into problems sending e-mail at Line 1382. Response: 501 Authentication failed.
.
Backtrace

Connecting to smtpout.secureserver.net:80
LINE: 995 <- 220 p3plsmtpa06-04.prod.phx3.secureserver.net ESMTP

# EHLO sg2nlhg002.shr.prod.sin2.secureserver.net
LINE: 1267 <- 250-p3plsmtpa06-04.prod.phx3.secureserver.net

LINE: 1267 <- 250-AUTH LOGIN PLAIN

LINE: 1267 <- 250-8BITMIME

LINE: 1267 <- 250 PIPELINING

# AUTH PLAIN
LINE: 1375 <- 334

# Omitting sensitive information
LINE: 1382 <- 501 Authentication failed.
Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Very slow notification emails

Post by Pit$Bull »

Pit$Bull wrote:If the default php mail works then use it. Godaddy is notorious for having email issues, consider yourself lucky that the mail works.
Or just contact Godaddy.
Oleg
Former Team Member
Posts: 1221
Joined: Sat Jan 30, 2010 4:42 pm
Location: NYC
Contact:

Re: Very slow notification emails

Post by Oleg »

PixyT wrote:PROBLEM!
Hope someone can help I did everything exactly as per the screenshot but I get this error:
-mail error
» EMAIL/SMTP
/adm/index.php

Ran into problems sending e-mail at Line 1382. Response: 501 Authentication failed.
.
Backtrace

Connecting to smtpout.secureserver.net:80
LINE: 995 <- 220 p3plsmtpa06-04.prod.phx3.secureserver.net ESMTP

# EHLO sg2nlhg002.shr.prod.sin2.secureserver.net
LINE: 1267 <- 250-p3plsmtpa06-04.prod.phx3.secureserver.net

LINE: 1267 <- 250-AUTH LOGIN PLAIN

LINE: 1267 <- 250-8BITMIME

LINE: 1267 <- 250 PIPELINING

# AUTH PLAIN
LINE: 1375 <- 334

# Omitting sensitive information
LINE: 1382 <- 501 Authentication failed.
Godaddy is refusing your password. Assuming your password is correct you need to contact them for assistance.
Participate in phpBB development: Get involved | Issue tracker | Report a bug | Development board | [url=irc://chat.freenode.net/phpbb-dev]Development IRC chat[/url]
My stuff: mindlinkgame.com
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