Problems accessing Admin panel 403 forbidden

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johnnyboyuk84
Registered User
Posts: 3
Joined: Wed May 16, 2012 2:00 pm

Problems accessing Admin panel 403 forbidden

Post by johnnyboyuk84 » Wed May 16, 2012 2:19 pm

Support Request Template
What version of phpBB are you using? phpBB 3.0.10
What is your board's URL? http://www.carouselminds.co.uk/talk/
Who do you host your board with? http://www.unlimitedwebhosting.co.uk/index.php
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
What styles do you currently have installed? IDLaunch black
What language(s) is your board currently using? english
Which database type/version are you using? MySQL 3
What is your level of experience? New to PHP and phpBB
When did your problem begin? not sure was albe to login to admin panel and install new theme but tried to update some CSS to add new logo and style went back to refresh the theme and cannot log back into Admin panel
Please describe your problem. 403 forbidden, comes up when i try and login to admin panel. I can login to the site but not to the admin section
Generated by SRT Generator

It also wants to authenticate me each time i try and login to the admin panel

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Oyabun1
Former Team Member
Posts: 23162
Joined: Sun May 17, 2009 1:05 pm
Location: Australia
Name: Bill

Re: Problems accessing Admin panel 403 forbidden

Post by Oyabun1 » Wed May 16, 2012 11:03 pm

You have a few of options:
  1. Replace the file you edited with the backup you made before altering it. Open the cache folder on the server and delete everything except index.htm and .htaccess (if you can see it).
  2. Download and install the Support Toolkit and use the Rest Style tool to change the style to prosilver. You should then me able to log in to the board.
  3. Replace all the style files with a new unaltered versions.
Repeatedly needing to authenticate is often caused by incorrect cookie setting. Try changing carouselminds.co.uk to .carouselminds.co.uk (note the leading dot).
                      Support Request Template
3.0.x: Knowledge Base Styles Support MOD Requests
3.1.x: Knowledge BaseStyles SupportExtension Requests

johnnyboyuk84
Registered User
Posts: 3
Joined: Wed May 16, 2012 2:00 pm

Re: Problems accessing Admin panel 403 forbidden

Post by johnnyboyuk84 » Thu May 17, 2012 9:42 am

Hi,

Thanks for the quick reply but alas it didn't work.

I re-downloaded the theme as i had changed a few things. I installed the support toolkit but I even have to authenticate user logging into the support toolkit and it comes up with the same 403 error.

I have followed the cookie.php tut and changed the settings of the cookies and nothing seems to work. I have even changed the permission on every single file to 777 out of pure frustration but nothing seem to work.

Anything else i can try? surely its not just me with the problem? This is my second complete install the first i couldn't even login tot he admin panel. this new install i could login but then i couldn't very frustrating. I don't want to have another complete install again!

User avatar
Oyabun1
Former Team Member
Posts: 23162
Joined: Sun May 17, 2009 1:05 pm
Location: Australia
Name: Bill

Re: Problems accessing Admin panel 403 forbidden

Post by Oyabun1 » Thu May 17, 2012 12:33 pm

Check the server error log to see if there is more information about the cause of the error. If you don't have access contact your host. It may be worth contacting them anyway to ask if there is some security feature they have set incorrectly.
                      Support Request Template
3.0.x: Knowledge Base Styles Support MOD Requests
3.1.x: Knowledge BaseStyles SupportExtension Requests

johnnyboyuk84
Registered User
Posts: 3
Joined: Wed May 16, 2012 2:00 pm

Re: Problems accessing Admin panel 403 forbidden

Post by johnnyboyuk84 » Thu May 17, 2012 1:53 pm

Solved! :D

I asked my host to turn of the Security Mods on my domain and hey presto worked first time.

I think this should be made clearer on a FAQ somewhere as i have had 3 days trawling the internet for answers, but I'm glad it is now solved!

Thank you for your help Oyabun1 top man!

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stevemaury
Support Team Member
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Posts: 50805
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
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Re: Problems accessing Admin panel 403 forbidden

Post by stevemaury » Thu May 17, 2012 2:54 pm

Very difficult for phpBB to write a FAQ about how to deal with the thousands of possible errors hosts can make when configuring servers. And then do a separate one for Windows servers.

There could be this:
Assuming you successfully installed phpBB and get 403 or 500 or any other errors from the server, it is an issue with your host. If you get a 404 error, then the phpBB files are not where you think they are.
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)

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