PM recipient limit

Get help with installation and running phpBB 3.0.x here. Please do not post bug reports, feature requests, or MOD-related questions here.
Get Involved
Forum rules
END OF SUPPORT: 1 January 2017 (announcement)
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

PM recipient limit

Post by DrTeeth »

Support Request Template
What version of phpBB are you using? phpBB 3.0.11
What is your board's URL? http://4-uk-gdps.com/forum/index.php
Who do you host your board with? Xilo
How did you install your board? I used a tool provided by my host
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
What version of phpBB3 did you update from? phpBB 3.0.10
What styles do you currently have installed? standard
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
When did your problem begin? Just noticed it.
Please describe your problem. As administrator, I wanted to send a mass PM. The max number is unlimited (screen shot of the PM settings page attached). I found I could not send to more than 4 recipients. My forum is VERY small and prefer PMs to a mass email.

How can this be fixed?
Generated by SRT Generator

Thanks

DrT
Attachments
PM_settings.jpg
PM_settings.jpg (132.24 KiB) Viewed 976 times
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
Lumpy Burgertushie
Registered User
Posts: 68182
Joined: Mon May 02, 2005 3:11 am
Contact:

Re: PM recipient limit

Post by Lumpy Burgertushie »

send to groups, not individuals.

robert
I'm baaaaaccckkkk. still doing work on donation basis. PM your needs.

Premium phpBB 3.3 Styles by PlanetStyles.net

If nobody is in the forest, does a tree really fall?
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

Lumpy Burgertushie wrote:send to groups, not individuals.

robert
Robert, is that a workaround or the correct way to do it? It sounds like the former as I have unlimited the max number of recipients and things look as if I should be able to send to individuals.

Thanks

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
stevemaury
Support Team Member
Support Team Member
Posts: 51596
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
Contact:

Re: PM recipient limit

Post by stevemaury »

What exactly does "I found out I could not send more than 4 mean? Error message?

What is the setting for Maximum number of allowed recipients per private message in the Settings for Registered users group in Manage groups?
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

stevemaury wrote:What exactly does "I found out I could not send more than 4 mean? Error message?
It means that I got a message saying I was trying to send to too many recipients with a number of senders over 4 - please bear in mind this was limited testing by a noob.
stevemaury wrote:What is the setting for Maximum number of allowed recipients per private message in the Settings for Registered users group in Manage groups?
I think you have found the issue, the value is 5. I would not have dreamed to look for another setting other than the one I screen shotted. I wonder what point the devs had in placing a delault '0' for no limit in the logical place and hiding another that seems to over-ride it :lol: . It would be more logical to at least have all the settings the same.

Thanks

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
stevemaury
Support Team Member
Support Team Member
Posts: 51596
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
Contact:

Re: PM recipient limit

Post by stevemaury »

Because you might want new users to not spam by PM, for example.
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

stevemaury wrote:Because you might want new users to not spam by PM, for example.
Good point. Is it possible to set things up so that admin/members of admin group can PM all members, whilst restricting regular members?

Many thanks

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
Lumpy Burgertushie
Registered User
Posts: 68182
Joined: Mon May 02, 2005 3:11 am
Contact:

Re: PM recipient limit

Post by Lumpy Burgertushie »

I beleive that by default, admins have no restrictions on this.


robert
I'm baaaaaccckkkk. still doing work on donation basis. PM your needs.

Premium phpBB 3.3 Styles by PlanetStyles.net

If nobody is in the forest, does a tree really fall?
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

Lumpy Burgertushie wrote:I beleive that by default, admins have no restrictions on this.
robert
I'm the admin and I did ;) .
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
stevemaury
Support Team Member
Support Team Member
Posts: 51596
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
Contact:

Re: PM recipient limit

Post by stevemaury »

Then change it in your group settings (admin group).
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

stevemaury wrote:Then change it in your group settings (admin group).
It was already set to unlimited, i.e. '0'. The default setting in the registered user group (5) was (apparently) over-riding the setting for the admin group - I could not send a PM to more than 4 recipients using the default settings as the one and only admin.

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
Oyabun1
Former Team Member
Posts: 23162
Joined: Sun May 17, 2009 1:05 pm
Location: Australia
Name: Bill

Re: PM recipient limit

Post by Oyabun1 »

Are you in the Administrators group?

I just tested it and the unlimited level for the Administrators group overrides the 5 limit of the Registered Users group when the admin is in both groups. I could send to both groups and multiple individual users.
                      Support Request Template
3.0.x: Knowledge Base Styles Support MOD Requests
3.1.x: Knowledge BaseStyles SupportExtension Requests
User avatar
Lumpy Burgertushie
Registered User
Posts: 68182
Joined: Mon May 02, 2005 3:11 am
Contact:

Re: PM recipient limit

Post by Lumpy Burgertushie »

that is what I thought. the admins do not have a built in limit set for this.


robert
I'm baaaaaccckkkk. still doing work on donation basis. PM your needs.

Premium phpBB 3.3 Styles by PlanetStyles.net

If nobody is in the forest, does a tree really fall?
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

Oyabun1 wrote:Are you in the Administrators group?
Yes
Oyabun1 wrote:I just tested it and the unlimited level for the Administrators group overrides the 5 limit of the Registered Users group when the admin is in both groups. I could send to both groups and multiple individual users.
I will have to do some more testing as the above was not my experience. I really appreciate your help in confirming it should work. One final question, which may sound very silly, but are there any different ways one could send a PM that would have any effect on this issue? I send my PMs by clicking on the '(x new messages)' link at the top of the forum main page.

Regards

DrT
Last edited by DrTeeth on Thu Apr 04, 2013 8:01 pm, edited 1 time in total.
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
User avatar
DrTeeth
Registered User
Posts: 42
Joined: Sun Sep 18, 2011 10:22 pm

Re: PM recipient limit

Post by DrTeeth »

Lumpy Burgertushie wrote:that is what I thought. the admins do not have a built in limit set for this.

robert
Thanks for confirming how it should work...I'll do more testing.

DrT
Stress - the condition brought about by having to resist the temptation to beat the living daylights out of someone who richly deserves it.
Locked

Return to “[3.0.x] Support Forum”