Hello,
Thank you for contacting chat support.
Your last session got disconnected from your end might be due to network issue, but I have got few information from the cPanel error_log file.
[02-Apr-2020 20:21:03 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ereg_replace() in /home/happier2/public_html/forum/random.php:20
Stack trace:
#0 /home/happier2/public_html/forum/cache/production/twig/4e/4eff52d52bb25e386ac9b470f173d5c15e536da1310cc69d5d48c4cee73a4647.php(525): require()
#1 /home/happier2/public_html/forum/vendor/twig/twig/src/Template.php(407): __TwigTemplate_7e61a50875c0c36c1670bbd2c479d921c2b669d9d9cfd3e4f335745b96d23261->doDisplay(Array, Array)
#2 /home/happier2/public_html/forum/vendor/twig/twig/src/Template.php(380): Twig\Template->displayWithErrorHandling(Array, Array)
#3 /home/happier2/public_html/forum/cache/production/twig/b2/b20a7e6bd1b56d287fc5cd15ba9964d98c6025f515fd111ee616b6701be6a69f.php(61): Twig\Template->display(Array)
#4 /home/happier2/public_html/forum/vendor/twig/twig/src/Template.php(407): __TwigTemplate_fcabc1057fb148b95a73539b95157d2c9a2c80c1ea6c6eae774add770a1b3f90->doDisplay(Array, Array)
#5 /home/happier2/public_html/forum/vendor/twig/twig/src/Template.php(380): Twig\Template->displayWi in /home/happier2/public_html/forum/random.php on line 20
These the error, this might help you,
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Thank you,
Technical Support Team,
Bluehost.
What happened when you tried the auto update package for 3.3? Did it work? Did the update complete the process? If so, why did you have to resort to the replacement method? If not, then what went wrong?Cubguy501 wrote: Thu Apr 02, 2020 4:24 pm I have done both methods for upgrading/updating. The Upgrade method seems so much simpler to me. Yes if you made changes to the core files they need to re redone. Make notes and keep a file on your computer with changed files and what you did to them. Thats gonna be my motto from here on out.
With the Extension system they have now Core changes should really be minimal. NOTHING like the 3.0.x days!
There is no such file asWWu777 wrote: Thu Apr 02, 2020 8:33 pm [02-Apr-2020 20:21:03 UTC] PHP Fatal error: Uncaught Error: Call to undefined function ereg_replace() in /home/happier2/public_html/forum/random.php:20
random.php
in a vanilla install of phpBB therefore I am guessing that this is something to do with your "edits" and that is the file that is causing you all the problems.You need a PHP interpreter, and that's what PHP-FPM doesWWu777 wrote: Thu Apr 02, 2020 11:12 pm I thought PHP-FPM was optional. It should not be required to run phpbb 3.3 right? How come in my case, I cannot access the forum without turning it on? Any idea?
When I was on Filezilla, a common FTP client, the problem with it is that when I tried to delete even one folder, like the vendor folder for instance, it would take hours because there were thousands of files in there from many upgrades in the past being overwritten to it. So FTP clients seem to take forever to delete just one folder, when if I did it from File Manager in Cpanel, it would only take one second. Why the huge difference? Obviously the FTP clients are only good at uploading files, not deleting them. I thought using Filezilla to delete all the files in the forum would take many hours. Because it did with that one vendor folder. That's why I thought it would take forever. Plus the file edits being redone would take a long time too, and I'd have to remember everything I did, which would be a pain.
True but emptying the trashcan only took one second too.stevemaury wrote: Thu Apr 02, 2020 11:39 pm Your File Manager has a Trashcan. It didn't delete the folder; it moved it. That is just a matter of one click disk write to tell the OS where the folder now resides.