Support Request Template
What version of phpBB are you using? phpBB 3.1.10
What is your board's URL? https://www.spoornul.nl/forum/index.php
Who do you host your board with? https://www.budgetwebhosting.nl/site
How did you install your board? I used the download package from phpBB.nl
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.1.9
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? Nederlands (that's Dutch)
Which database type/version are you using? MariaDB
What is your level of experience? Comfortable with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? Downloaded the 3.1.10 package from phpbb.nl to my system, unpacked the zip, deleted config.php, /files, /images, /store and /ext, then FTP'd everything else to the forum root (spoornul.nl/forum/). Navigated to .../install and ran the database updater, everything fine when I directly accessed the forum via spoornul.nl/forum/index.php.
Please describe your problem. (1)Users who navigate to www.spoornul.nl are redirected to www.spoornul.nl/forum, a setting which I made on cPanel and which has worked well for the past few years. The redirect still works, but at the url www.spoornul.nl/forum/index.html they are shown an error message "No route found for "GET /index.html". Clicking on the Forum index link takes the user to /forum/index.php, which functions OK.
(2) The custom forum logo has disappeared, although it was still present immediately after the update.
I suspect there is an unwanted interaction between the cPanel Redirect, the new .htaccess file (there are two, one in the domain root and one in /forum), and the URL Rewrite setting in the forum ACP.
I would like to get rid of the "No route found for GET /index.html" message. I am aware that this problem has been discussed earlier,
viewtopic.php?f=466&t=2289241&start=15#p13946261
viewtopic.php?f=466&t=2314221
but none of the solutions given there appear to be working for me. Your views would be appreciated.
Edit: the lost logo has been fixed. Easy with these instructions.
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