I have an account on asphostportal.com
and phpbb is one of the free app they offer which I can install into my site. I am able to install other apps on a site but for some reason, phpBB gets error. They use Plesk Control Panel. I have already uploaded all the required files. I get to the database settings (on the phpBB3 install index) and I get the following error:
Could not connect to the database, see error message below
Can't connect to MySQL server on '**.**.***.***' (4)
I'm having a feeling that I'm not getting the Server Hostname correct, but I am unable to find it at on the Plesk Panel. Any help would be greatly appreciated. Thanks.