Cannot upload mp3 or video clips

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sandman1976
Registered User
Posts: 10
Joined: Thu Aug 08, 2019 2:57 pm
Name: Ade

Cannot upload mp3 or video clips

Post by sandman1976 » Wed Dec 04, 2019 12:09 pm

Hey all,

No matter what i do or what i enable in file extensions i just cannot get audio or video clips to upload.
I have added the file extensions to every group possible, increased the upload sizes and even installed an extension that didn't do anything.

I am out of ideas now, anyone shed any light?

Thanks.
Ade.

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KevC
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Re: Cannot upload mp3 or video clips

Post by KevC » Wed Dec 04, 2019 12:13 pm

A lot of hosts have a maximum file upload limit set in the server php.ini file. It's often 2Mb.
Ask them what the allowable limit is or try something smaller than that to test it.
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sandman1976
Registered User
Posts: 10
Joined: Thu Aug 08, 2019 2:57 pm
Name: Ade

Re: Cannot upload mp3 or video clips

Post by sandman1976 » Wed Dec 04, 2019 9:01 pm

Hi thanks for the reply, i have already done this with no avail, the error is " Invalid file extension: snippet.mp3 " The file is literally 97kb.
I have added mp3 and .mp3 in every group formation i can find and nothing :(

sandman1976
Registered User
Posts: 10
Joined: Thu Aug 08, 2019 2:57 pm
Name: Ade

Re: Cannot upload mp3 or video clips

Post by sandman1976 » Wed Dec 04, 2019 9:09 pm

Found it!
rather embarrassingly... I must have just left the grouping page and not saved the changes :oops: :oops:

Thanks :)

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