Change Style and Board becomes Unavailable

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Casbot
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Posts: 2
Joined: Mon Dec 09, 2019 3:09 am

Change Style and Board becomes Unavailable

Post by Casbot »

Why is it that I install the ProValentina 2.0.0 style, then set the board to use that and set it to override the users' settings, and then I log out to see the changes, then I cant get back in because the board says Sorry the board is currently unavailable.

I have already manually deleted the cache and it still doesnt come up as I cant log back into the board or the ACP. What the hell am I missing as I've installed this thing 5 times now and every single time I change the style the stupid thing goes unavailable. this is crazy!!!! Things should not be this hard to change a simple setting.

So what am I missing or what do I need to do to make the board AVAILABLE again so my wife can get in and start customizing things.
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david63
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Posts: 20646
Joined: Thu Dec 19, 2002 8:08 am

Re: Change Style and Board becomes Unavailable

Post by david63 »

Depending on the actual "board unavailable" message it can be one of two things:

1. You have disabled the board in the ACP and then you are trying to sign in with a non Admin account.
2. It is a server problem

If you fill out the Support Request Template we will be able to better assist you.
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here
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eeji
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Joined: Fri Dec 12, 2008 9:08 pm
Location: Manchester, UK

Re: Change Style and Board becomes Unavailable

Post by eeji »

Is it a new install? If so did you delete or rename the install directory on your server?
My phpBB styles: phpbbstyles.iansvivarium.com
My "board": iansvivarium.com
(yes, it's running phpBB!)
Casbot
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Posts: 2
Joined: Mon Dec 09, 2019 3:09 am

Re: Change Style and Board becomes Unavailable

Post by Casbot »

eeji,

Yes that was it. After doing it a 6th time, after making the style change, finally the board showed a message that the install folder needed to be deleted or renamed. So after I renamed it, then we were able to get into the system. That's kind of flakey if it took six times before it told me that the install folder needed to be renamed or deleted. But in either case, we're in now and the wife is making her customizations now.

Thanks.
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david63
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Posts: 20646
Joined: Thu Dec 19, 2002 8:08 am

Re: Change Style and Board becomes Unavailable

Post by david63 »

Casbot wrote: Mon Dec 09, 2019 2:09 pm eeji,

Yes that was it. After doing it a 6th time, after making the style change, finally the board showed a message that the install folder needed to be deleted or renamed. So after I renamed it, then we were able to get into the system. That's kind of flakey if it took six times before it told me that the install folder needed to be renamed or deleted. But in either case, we're in now and the wife is making her customizations now.

Thanks.
It has a big red banner saying that when you go into the ACP which you must have done in order to make the style changes.
David
Remember: You only know what you know and - you don't know what you don't know!

I now no longer support any of my extensions but they will start to become available here

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