Passwords won't work anymore after domain change/move to the server

[WilliamK]

I just moved my PHPBB 3.3.0 install to another server and another domain. Everything works BUT the login. It tells me the password is wrong. If I create a new user, that new user works. And I can see on the DB that the "old" users password all start with something like XXXXX while the new user starts with YYYYY (just an example). So it seems that the password is tied to the old server install. I guess PHPBB 3.3 changed that? I tried to run the /install update database and no changes were done. I checked cookies, purged the cache, purged sessions. Did everything I could that I found on the forum, nothing. Still won't recognize the old passwords. And I don't want to force users to create new ones, especially in such a new forum.

Any ideas?

Thanks on advance. <hug>

Cheers, WilliamK
www.HyperWaz.online (the old one)

[Mick]

Hello and welcome to phpBB.

Presumably you have a copy of the original database and still have access to the original live database? What version of PHP were you using on the original server and on the new one? See Passwords don't work after upgrading and then downgrading PHP. Check this out first!

My next move would be to install the original database on a test server on my local machine - see Installing and Setting Up Your Own Web Server. Then check to see if the issue is the same, if it is then there’s an issue somewhere between the server and however you’re backing up the dB, how exactly are you doing that, by what method? On the other hand If it’s ok transfer the known good dB to your new site following the relevant parts of Knowledge Base - Transferring Your Board to a New Host or Domain and test. If after checking and the problem is the same please fill out the Support Request Template and post it back here to enable us to assist you better.

FWIW - Your cookies aren’t correct, Knowledge Base - Fixing incorrect cookie settings but that shouldn’t make any difference to this issue. Also, on a side note I see the phpBB copyright is missing which some users take exception to and may not give you support.

[david63]

I would make a guess that your old server had a higher version of PHP than your new server.

[WilliamK]

Guys, thank you so much. Is the Hash Argon2 that is missing. I'm checking how to add it to my PHP 7.2.29 on CentOS + Plesk.

Cheers, WilliamK

[WilliamK]

Got it working after compiling 7.2.28 with Argon2. It was a bit of a PITA to add to Plesk, but after a few googles I was able to figure things out. Just need to fix CAPTCHA now, missing ImageGD. But I'm on my own.

Thanks again. This can be closed now. <hug>

Best Regards, WilliamK