Support Request Template
What version of phpBB are you using? phpBB 3.3.7
What is your board's URL? http://phstudio.de
Who do you host your board with? domainfactory
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.2.2
What styles do you currently have installed? proflat
What language(s) is your board currently using? german
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? The issue showed up while running 3.2.2 smoothly and appearantly without any changes being made. I tried resolving it by updating to 3.2.7 which was latest when done, but the issue persits.
Please describe your problem. Suddenly new attachments of larger files cannot be downloaded. When you try to download them, everythings seems fine and the browser starts downloading. However close to finishing the download the browser (not the forum!) states "cannot download" or similar. I have tried this with Edge, Firefox and Safari on both Windows and iOS, it is all the same. Previously uploaded files however CAN be downloaded, and also newly uploaded SMALLER files - the limit appears to be at around 2.5 MB.
This occurs no matter who uploaded the file. It becomes particularly appearant with mp3 files (it is a forum for my band, so the only larger files are mp3), though I cannot say wether it is mp3 only.
Accessing the server via FTP the files are downloadable just fine. The phpbb_attachments table also seems correct and fine.
I just do not understand how this problem came to be in the first place, nor how to resolve it. Googling and searching this forum have not helped me out either, this seems to be no regularly occuring issue. Any help will be much appreciated, thank you in advance!
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