Error 500 after operation in admin

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Xevious
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Error 500 after operation in admin

Post by Xevious »

The forum wasn't showing up for people who weren't logged in.
And after an operation in the administration, it started to give error 500

But that page that configures cookies works

I think the ideal is to redo the installation with the right files this time.
I have the files that were on the other hosting.

But how can I know what version it is?
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Mick
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Re: Error 500 after operation in admin

Post by Mick »

What were you doing that caused the issue in the ACP exactly?
500’s are usually suppressed PHP errors, check the error logs on the server, post anything relevant back here.
Do you have a database backup from the installation?
Redo what installation, why would you do that?
For the version look at styles/prosilver/style.cfg.

If none of that helps please fill out the Support Request Template and post it back here to enable us to assist you better.
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MarkDHamill
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Re: Error 500 after operation in admin

Post by MarkDHamill »

You can use a tool like phpMyAdmin to determine your version of phpBB. Change the table prefix if necessary, but while in the database execute this command:

Code: Select all

select * from phpbb_config where config_name = 'version';
You can download a particular version of phpBB via URL:

https://download.phpbb.com/pub/release/3.3/3.3.x/phpBB-3.3.x.zip

Change the value of x to the micro version wanted.
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Xevious
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Re: Error 500 after operation in admin

Post by Xevious »

Mick wrote: Sun Jul 03, 2022 9:06 amRedo what installation, why would you do that?
I need to change domains and I took the opportunity to change hosting (already hired another site, a VPS)
I backed up the database.

But I messed up, I put the newest version of phpbb and the database was another version, resulting in a lot of problems.

So thanks to your tips, I will be able to do a new installation, now in the right version.
Xevious
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Re: Error 500 after operation in admin

Post by Xevious »

Mick wrote: Sun Jul 03, 2022 9:06 am For the version look at styles/prosilver/style.cfg.
This tip of yours worked.

I found version 3.2.2


MarkDHamill wrote: Sun Jul 03, 2022 9:52 pm

Code: Select all

select * from phpbb_config where config_name = 'version';
Your tip didn't work.

Would it already be a second (or third, or infinite) problem?

But thanks a lot for the tip
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Lumpy Burgertushie
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Re: Error 500 after operation in admin

Post by Lumpy Burgertushie »

if you have a current version set of files and the older version database then all you need to do is upload the install folder from your current version back to the server.

then access it and do the database update only. done.

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MarkDHamill
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Re: Error 500 after operation in admin

Post by MarkDHamill »

From 3.2 to 3.3 it is likely that some extensions will either not work or will need to be upgraded. The same is true with styles, if the default prosilver is not used. Style customizations need to replicated, which can take some puzzling.
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