Support Request Template
What version of phpBB are you using?
What is your board's URL? http://brynmawr.cymru/community
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
Comfortable with PHP and phpBB
What username can be used to view this issue?
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
I installed V3.3.8 and set up the board with no added extras and only the initial Sample forum
Please describe your problem.
When the session times out and I try to log in the login details are rejected as not valid, and when I try to send e-mail for 'forgotten password' it returns invalid address.
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As stated, once I install the package, when the session times out I cannot log in again.
At attempted login an error returns saying invalid credentials, and not ever the recovery e-mail address is recognised so I can no longer access the forum.
Any suggestions appreciated.