Once board set up cannot log in

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pewe
Registered User
Posts: 52
Joined: Sun Sep 23, 2007 9:46 pm

Once board set up cannot log in

Post by pewe »

Support Request Template
What version of phpBB are you using? phpBB 3.3.8
What is your board's URL? http://brynmawr.cymru/community
Who do you host your board with? Hostinger
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Fresh Install
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
Do you have any extensions installed? No
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? Comfortable with PHP and phpBB
What username can be used to view this issue? Admin
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I installed V3.3.8 and set up the board with no added extras and only the initial Sample forum
Please describe your problem. When the session times out and I try to log in the login details are rejected as not valid, and when I try to send e-mail for 'forgotten password' it returns invalid address.
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As stated, once I install the package, when the session times out I cannot log in again.
At attempted login an error returns saying invalid credentials, and not ever the recovery e-mail address is recognised so I can no longer access the forum.
Any suggestions appreciated.
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GanstaZ
Registered User
Posts: 1009
Joined: Wed Oct 11, 2017 10:29 pm
Location: GZOverse

Re: Once board set up cannot log in

Post by GanstaZ »

Seems like you need to clear browser data (cache, cookies & so on).
Usually incognito mode gives us a lot of answers.
"When answer lies in the question,.. question becomes redundant!"
pewe
Registered User
Posts: 52
Joined: Sun Sep 23, 2007 9:46 pm

Re: Once board set up cannot log in

Post by pewe »

Not sure why - but clearing cookies sorted the problem.

Thanks
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warmweer
Jr. Extension Validator
Posts: 8886
Joined: Fri Jul 04, 2003 6:34 am
Location: Van Allen Bel ... gium
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Re: Once board set up cannot log in

Post by warmweer »

pewe wrote: Sun Sep 18, 2022 5:28 pm Not sure why - but clearing cookies sorted the problem.
For one you need to redirect to https:// when trying to access your board using http:// ... and
add a leading dot to your cookie_domain settings (even though the browser inspector shows the leading dot, it's currently not there).
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


Time flies like an arrow, but fruit flies like a banana.
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