How to force password change for some hacked accounts?

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Harrison76
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How to force password change for some hacked accounts?

Post by Harrison76 »

recently we have had some accounts of users who haven't logged in for a while, who have been hacked: it seems that someone got hold of the credentials to spam. they are 5 or 6 accounts that we currently had to ban in order not to let the spam proliferate, but instead I would like to know if it would be possible to force these 5 or 6 users to update their passwords, so that if they ever do log in again someday they could do so, instead of finding themselves banned without knowing why. How can this be done in such cases? Thank you
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Scanialady
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Re: How to force password change for some hacked accounts?

Post by Scanialady »

change their passwords via ACP and change their user options to "force re-activation"
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warmweer
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Re: How to force password change for some hacked accounts?

Post by warmweer »

Harrison76 wrote: Sun Jan 22, 2023 5:47 pm recently we have had some accounts of users who haven't logged in for a while, who have been hacked: it seems that someone got hold of the credentials to spam. they are 5 or 6 accounts that we currently had to ban in order not to let the spam proliferate, but instead I would like to know if it would be possible to force these 5 or 6 users to update their passwords, so that if they ever do log in again someday they could do so, instead of finding themselves banned without knowing why. How can this be done in such cases? Thank you
AFAIK there is no force password change feature.
But you can change the member's password so that he will need to request a new password (by mail).
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


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P_I
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Re: How to force password change for some hacked accounts?

Post by P_I »

If an account has been hacked, how do you know that the person who has assumed control of the account hasn't changed the email address or taken control of the email account?

Any action you might take still has the potential to end up in the hands of the hacker, so nothing would change.

The only solution I can see is ban the account with a message there is a problem with the account and they need to contact the board admin. If they do contact you, you will need to figure out a means to validate their identity.
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warmweer
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Re: How to force password change for some hacked accounts?

Post by warmweer »

P_I wrote: Sun Jan 22, 2023 6:43 pm ...
The only solution I can see is ban the account with a message there is a problem with the account and they need to contact the board admin. If they do contact you, you will need to figure out a means to validate their identity.
Yeah I thought about that also, but the identity validation part is the real hurdle.
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


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Mannix_
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Re: How to force password change for some hacked accounts?

Post by Mannix_ »

I don't think spammers/hackers will bother with validation it will be a waste of time for them. They will just remove that username/password from their script and forget about it.
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Mick
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Re: How to force password change for some hacked accounts?

Post by Mick »

Those are spammers not hackers, not the same thing. You could just change the password to something totally obscure and leave it alone. The spammer won’t be able to get back in (unless he’s got control of the email address but that’s unlikely) and if the real owner turns up he can request a password reset.
P_I wrote: Sun Jan 22, 2023 6:43 pmhow do you know that the person who has assumed control of the account hasn't changed the email address
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bikeridr
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Re: How to force password change for some hacked accounts?

Post by bikeridr »

Mick wrote: Tue Jan 24, 2023 11:37 amUser notes?
How can I check "User notes"? I have one account that has clearly been hacked. I disabled the account (and deleted the hacked post), sent an email to the user, but it bounced. When checking the user account via ACP, the email looks fake. Is there a way I can see if the user (or hacker) has changed the email and thus email to a previously made email?
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warmweer
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Re: How to force password change for some hacked accounts?

Post by warmweer »

bikeridr wrote: Tue Jan 24, 2023 1:15 pmHow can I check "User notes"?
ACP > Maintenance > User logs
Spelling is freeware, which means you can use it for free.
On the other hand, it is not open source, which means you cannot change it or publish it in a modified form.


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bikeridr
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Re: How to force password change for some hacked accounts?

Post by bikeridr »

@warmweer, thank you.
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