Question about upgrading

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rafurmanek
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Question about upgrading

Post by rafurmanek »

Hey There,

My server company upgraded their php without informing me of it. I have had been running a much older version of phpBB. After the upgrade I could no longer access phpBB. It gave me an Internal Server Error. I couldn't even discover what version the earlier one was.

I followed the instructions for upgrading the full package update and am still receiving the same error . . . Internal Sever Error.

I have a lot of client accounts connected to the bb and now no one can get in.

I am comfortable with following instructions but am at a loss as to where to go from here. I checked my permissions and they have stayed the same. I am using FileZilla on my iMac. I use Dreamweaver for my actual website updates.
Last edited by Mick on Sun Nov 10, 2024 9:24 am, edited 2 times in total.
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invenio
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Re: Question about upgrading

Post by invenio »

Here is the guide for upgrades/updates: https://www.phpbb.com/support/docs/en/3 ... radeguide/

You do have to know what version you are coming from as the directions are different.

As for the "Internal Service Error", you should check the server error log to see what is happening.
rafurmanek
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Re: Question about upgrading

Post by rafurmanek »

As I mentioned, it is now not allowing me access to see what version it was I was using.

I'll also have a look at the error logs.

Thanks,
Rick
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invenio
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Re: Question about upgrading

Post by invenio »

You can download the database and open it in a text editor and find the version number there.
rafurmanek
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Re: Question about upgrading

Post by rafurmanek »

I found this in the index.php code . . .

* @copyright (c) phpBB Limited <https://www.phpbb.com>
* @license GNU General Public License, version 2 (GPL-2.0)

Would it be version 2 or should I be looking elsewhere?
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invenio
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Re: Question about upgrading

Post by invenio »

rafurmanek wrote: Sat Nov 09, 2024 1:57 am I found this in the index.php code . . .

* @copyright (c) phpBB Limited <https://www.phpbb.com>
* @license GNU General Public License, version 2 (GPL-2.0)

Would it be version 2 or should I be looking elsewhere?
No. That's a software license number: https://en.wikipedia.org/wiki/GNU_Gener ... ic_License

This could help you find it: viewtopic.php?t=2606721
rafurmanek
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Re: Question about upgrading

Post by rafurmanek »

Sorry to be a bother . . .

Where might I find the phpBB version using TextEdit?

If I am being too much of a bother, I'll continue to search on my own.
Last edited by rafurmanek on Sat Nov 09, 2024 2:32 am, edited 1 time in total.
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invenio
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Re: Question about upgrading

Post by invenio »

I think most people just do a text search, for example "2.0.", "3.1.", "3.2.", "3.3." and see if they get a hit as the version format is pretty unique. So if you find a field that let's say is "3.3.1", you can be pretty sure that is the version number.
rafurmanek
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Re: Question about upgrading

Post by rafurmanek »

Thanks so much. This helps. I suspect it is 2.0.

That came up in my versions.php
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thecoalman
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Re: Question about upgrading

Post by thecoalman »

If you populate a DB with your backup look in the phpbb_config table. I'm assuming with phpBB 2 it's stored in the DB. It's most certainly going to be there if it's 3.X
“Results! Why, man, I have gotten a lot of results! I have found several thousand things that won’t work.”

Attributed - Thomas Edison
rafurmanek
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Re: Question about upgrading

Post by rafurmanek »

Thank you.

Ran into another issue.

I uploaded the entire phpBB3 to my server. Still gives me an Internal Server Error when trying to access Install.

Gotta figure that out first. UGH!
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Madalin10
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Re: Question about upgrading

Post by Madalin10 »

Be aware that if you are using phpBB2 already on your server, that version is running a very old PHP version which is not compatible with phpBB 3.3.

You should change the PHP version to at least 7.4 before trying to upgrade to phpBB 3.3.
https://awesome-web.design - I offer phpBB & web design services at fair prices.
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Helter Skelter
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Re: Question about upgrading

Post by Helter Skelter »

the easiest way to see if your running 2.0 or 3.0 is to look at the structure. Do you have a root folder called "admin" or is it "adm"?
root/admin is 2.0.x
root/adm is 3.0 and later
if there is a root/vendor folder, it is newer than 3.0.14
to find your php version, check your hosting control panel or create a new file on your website root called php_info.php
copy paste this code into the file and save it

Code: Select all

<?php
phpinfo();
?>
browse to the file in your web browser

in order to find the specific version number ie.. 2.0.23 or 3.0.14, you will have to check your database php_config table for 'version' number either using phpmyadmin or searching a database backup with a text editor

Also a few cautions on your software choices.
do not just randomly grab a folder and move/copy it using FileZilla. Be sure it is set to use binary by default and not auto or ascii. It may damage/corrupt your files, esp images.
I have not used Dreamweaver in close to 20 years because back then it had a habit of writing 10-20 lines of repetitive html instead of simply editing a css class and it often changed file encoding.
imho the best free choices are WinSCP for FTP, Bitvice SSH for SFTP and Notepad++ for file editing. The default settings for these progs will not harm your files and they are super simple
rafurmanek
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Re: SOLVED - Question about upgrading

Post by rafurmanek »

Thank you. This is good information.

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