Admin UCP email notfication setting changed

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PeteBartram
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Admin UCP email notfication setting changed

Post by PeteBartram »

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Please describe your problem. Admins stopped receiving email notifications of new registrations. On checking, the UCP option to receive email notififations of ''User requires activation' was set to No in each of 3 admin's UCP. On changing it back to Yes, emails were then sent.
Does anyone know how that setting can have been changed in each of those admin's UCPs?
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halil16
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Re: Admin UCP email notfication setting changed

Post by halil16 »

Yes. Account activation option in ACP > Board configuration menu > User registration settings page.

Also check

ACP > Client communication menu > Email settings page
Enable board-wide emails: Enabled

Not UCP, but see User Control Panel > Board preferences > Edit notification options
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PeteBartram
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Re: Admin UCP email notfication setting changed

Post by PeteBartram »

Thank you for those suggestions. Forgive me if I'm missing something, but I can't see anything in those ACP settings that would have affected that option in each of the admins' UCPs (UCP/Board preferences/Edit notification options/User requiring sctivation), and it's that that puzzles me.

They've all turned the Email option on now, so it's no longer an issue, but I don't like the possibility that soemthing I did in the ACP affected them all.
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Re: Admin UCP email notfication setting changed

Post by rxu »

By "set to No" you mean corresponding checkbox is absent/unchecked/grayed out/etc?
PeteBartram
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Re: Admin UCP email notfication setting changed

Post by PeteBartram »

Unchecked, as in:
Activation.JPG
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halil16
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Re: Admin UCP email notfication setting changed

Post by halil16 »

PeteBartram wrote: Mon Dec 02, 2024 10:46 am Unchecked, as in:
Nope. OP is talking about ACP settings. Not sending emails to newly registered users. Or... Could you please explain again what you want? Do you have access to ACP? UCP is one thing, ACP is another.
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RMcGirr83
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Re: Admin UCP email notfication setting changed

Post by RMcGirr83 »

halil16 wrote: Mon Dec 02, 2024 11:45 am Nope. OP is talking about ACP settings. Not sending emails to newly registered users. Or... Could you please explain again what you want? Do you have access to ACP? UCP is one thing, ACP is another.
Nope. OP is clearly talking about the UCP settings.
Admins stopped receiving email notifications of new registrations. On checking, the UCP option to receive email notififations of ''User requires activation' was set to No in each of 3 admin's UCP. On changing it back to Yes, emails were then sent.
Does anyone know how that setting can have been changed in each of those admin's UCPs?
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PeteBartram
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Re: Admin UCP email notfication setting changed

Post by PeteBartram »

Sorry if I haven't been clear. After a while during which our 3 admins were getting email notifications for user activations, they suddenly stopped. We discovered that the UCP tickbox above was unticked for each admin; they certainly hadn't unticked it, so all I can think is that something I did in the ACP had the effect - unlikely as it sounds - of unticking that setting in the admins' UCP.
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halil16
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Re: Admin UCP email notfication setting changed

Post by halil16 »

Sorry, I thought you meant something else. Yes, the email notifications you receive are usually related to the settings in UCP. If it is not selected, you will not receive email notifications for it. Also using push notifications is a very good alternative.
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PeteBartram
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Re: Admin UCP email notfication setting changed

Post by PeteBartram »

So my question remains, I'm afraid - can changing any setting in the ACP affect that email activation notification in other Admin users' UCPs?

Thanks

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