Moderator Control Panel shows messages that can't be disapprove/approve or deleted

[JonFrum]

Dear phpBB folks,

I'm running the latest version of phpBB 3.3.14 (as of writing this post) and my board is functioning normally.

I'm logged in as a user with administrator rights and enter: Moderation Control Panel (MCP) > Moderation queue

I've got old posts that I can't mark as approve/disapprove and the user name shows, but is a user that was deleted (spam).

Question:

Is there a way to delete these posts? By clicking "mark" next to the post and clicking disapprove, gives the error:
"You must select at least one post to perform this action." (one or multiple were selected)

Searching for that user is nonexistent, it was a SPAM user and likely I accidentally failed to delete their posts when deleting the user.

Is there a way to re-generate the moderation queue in Administration Control Panel (ACP) or some other way?

If I click approve, it says are you sure you want to approve this topic? (Yes), then this topic approved. But, checking the moderation log, the post isn't found and does not appear in search.

So, the only way to remove these moderated posts seems to be to approve them to make them leave the MCP but the user does not exist and post & user does not exist.

If anyone has any advice or tips, let me know!

[Mike-on-Tour]

There's a difference between administrator and moderator rights, if you want to do moderator tasks you need to be a member of that group in order to have the necessary permissions.

[JonFrum]

Mike,

Thank you for your reply. My question relates to a user that is a member of both Admin and Moderator.

[Mike-on-Tour]

Thanks for the additional information.
I am not sure whether you can restore any moderator queue contents, but you should still be able to delete those posts individually from their respective topics, though this way may be troublesome.

[JonFrum]

Unfortunately, I am unable to delete the posts or disaprove them.

The only thing that works is approve a specific post, then it is gone from queue. Note, the user is delete and post does not show up.

Selecting multiple posts (2 or all on the page) results in an error:

[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/notification/type/quote.php on line 78: Undefined array key "post_text"
[phpBB Debug] PHP Warning: in file [ROOT]/phpbb/notification/type/quote.php on line 78: Undefined array key "post_text"