[ABD] phpBB3 Support Ticket System MOD

[milplus]

clearing cache we get na error nd Forum ACP section become not accessible.

under General Forum Settings

we do have only the MOD of the ACTIVE TOPICS enabled, and nothing else appears.

I do not know where I did get wrong, installaiton was honestly very quick and smooth.

viktor

[milplus]

Dear Mahoney

can you tell me why when we run at the end db_update.php fromthe root we get this messae.

Updating the database

Warning: Cannot modify header information - headers already sent by (output started at C:\xampp\htdocs\forum\db_update.php:38) in C:\xampp\htdocs\forum\includes\functions.php on line 3543



we are trying to see if MOD works locally first. Access permissions to the folders, all are 777

please advise if we do have to chance somethning else.

thanks

[Shturmfogell]

Is there any way to make texts in fields to not disappear after adding attachments? For example the subject stays and the main textarea are staying but fields from STS are refreshing.

[_Al]

Excellent

[rsukhr01]

Hey guys thanks for the MOD and all the additional instructions for the updates on fields and such.

Not sure if this is relevant to this topic and also I apologize...I have no knowledge of php and manage based on your instructions. I am currently running a forum in my corporate environment and have been given the tasks of setting up a help desk/support ticket type of solution. The basis of what they are trying to achieve is to open a ticket (this is where the STS mod works well because the data given is specific and formatted nicely). After the ticket is open is there a way to apply some sort of ticket number and a way to track it with a status type (open, pending, solved)?

Once again thanks for all your time and work for this MOD as it puts me one step closer to getting this setup in place.

[victory1]

When I tried to install this mod, I'm getting these errors below.

Code: Select all

Warning: include(./common.php) [function.include]: failed to open stream: No such file or directory in /home/sonyread/public_html/forums/sql/db_update.php on line 14

Warning: include(./common.php) [function.include]: failed to open stream: No such file or directory in /home/sonyread/public_html/forums/sql/db_update.php on line 14

Warning: include() [function.include]: Failed opening './common.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/sonyread/public_html/forums/sql/db_update.php on line 14

Fatal error: Call to a member function session_begin() on a non-object in /home/sonyread/public_html/forums/sql/db_update.php on line 18

[Mahoney]

Hello
The db_update.php must lie in the root directory.


best regards: Mahoney

[victory1]

So don't create an sql folder like the directions implies? Simply put the file in /home/sonyread/public_html/forums/db_update.php

[Mahoney]

Hello

Simply put the file in /home/sonyread/public_html/forums/db_update.php

Yes

best regards: Mahoney

[victory1]

Installation went fine. Where do I go to remove the 2.0 inside the box field for Your phpBB Type:

I need to change it to PRS-

[victory1]

I'm an idiot. That's what happens when you use Automod, it dumb you up! I found it thanks!

[Danielx64]

Hello,

I'm having trouble downloading this mod from your website. When I put the code in, it keep telling me that I got it wrong....

Thanks

[Paul]

Marking as [ABD] abandoned as the MOD author has not replied in this topic since Februari 2011. If the MOD author wishes to continue development, please PM anyone on the MOD Team to request this topic be unlocked.

Thank you,

The phpBB Modifications Team

Paul