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Google crawl issues Knowledge base - Knowledge Base

Google crawl issues Knowledge base

by ProgressoBrazil » Tue May 08, 2018 7:45 pm

On the forum Brazilieforum.nl I have installed the Knowledge Base extension. Unfortunately it looks like Google seems to have crawl errors with all the URL's from this extension. Only these specific URL's are not indexed by Gooogle as google is not able to fetch them.

I have also crosspost the same question on the Google forum, but up to now no good answer to solve the problem.


Do others have experienced a similar problem with this "crawl issue"? If so, how did you solve it.


Any suggestions are welcome. The topics in the "Knowledge Base" are exactly those I want to have high scores in Google Search, but no crawl means no index and no search.

Please advise.
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Re: Google crawl issues Knowledge base

by Peter77sx » Thu May 10, 2018 11:39 pm

You must give search engines read/view permissions in order for them to crawl your knowledge base.
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Re: Google crawl issues Knowledge base

by ProgressoBrazil » Sun May 13, 2018 10:15 pm

Thanks @Peter77sx.

But how do you give Search engines permission to do so. Is this a setting in phpbb or is there a way to instruct the search engines.

Please advise.
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Re: Google crawl issues Knowledge base

by kinerity » Thu May 17, 2018 12:07 pm

Check the permissions tab in the ACP. You should set the "Bots" group the permission to view the KB.
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Re: Google crawl issues Knowledge base

by ProgressoBrazil » Thu May 17, 2018 8:57 pm

Solved the problem. thanks @Kinerity.
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