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404 after installation - Knowledge Base

404 after installation

by ZYVHK » Fri Dec 28, 2018 4:28 am

Greetings,
I'm having an 404 Error right after installation and activation.

"Le fichier requis n'a pas été trouvé. Il peut s'agir d'une erreur technique. Veuillez réessayer ultérieurement. Si vous ne pouvez pas accéder au fichier après plusieurs tentatives, cela signifie qu'il a été supprimé. "
Direct translation : Required file wasn't found. Might be a technical error, try again later. If you still can't access the file after various attempts, that means it has been deleted.

However, I didn't delete anything and tried reinstalling multiple times.
Link looks like this : https://www.my-website.fr/kb/index/

Any idea ?
Thanks.
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Re: 404 after installation

by kinerity » Fri Dec 28, 2018 12:55 pm

ZYVHK wrote: Link looks like this : https://www.my-website.fr/kb/index/
What happens if you manually add app.php to the middle of those links? It could be a URL rewriting issue.

https://www.my-website.fr/app.php/kb/index

Also, it would be helpful if you posted ACTUAL links. I can't help if you provide mythical domains. ;)
Kailey Truscott - Community Team
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