PayPal Donation Extension

Donations Not Showing + Donation Bar At The Top? - PayPal Donation Extension

Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Tue Jun 27, 2017 3:24 am

Am I pretty much out of luck here? :[
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Tue Jun 27, 2017 5:34 pm

dynserver wrote:My log file and all log files taken before (month ago) when we did it. THey all don't have have the "=" at all.
Is it the same things with the log file on the demo board?

Because it doesn't make sense that the = is missing.
This char is hardcoded.
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Wed Jun 28, 2017 2:03 pm

pm'd you logs from test forum.
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Wed Jun 28, 2017 4:57 pm

Please can you confirm that your demo and live board are on the same server?
Because the logs are correct on your demo board.
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Wed Jun 28, 2017 6:39 pm

Same server because they are hosted off the same ftp/login and mysql, just different database name.

However, you did make me put those codes into the ipn_listener on original board, so maybe thats why they look different?

edit: Tried fresh new installation of extension after delete ext files and manually removing the folder.

Still nothing.
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Fri Jun 30, 2017 12:39 am

And the log (in the live board) still doen't have the "=" sign ?
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Sat Jul 01, 2017 5:05 pm

No sir, no equal signs at all... anywhere.. just spaces lol
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Mon Jul 03, 2017 7:54 pm

dynserver wrote: Tried fresh new installation of extension after delete ext files and manually removing the folder.
dynserver wrote:no equal signs at all... anywhere.. just spaces lol
and
dynserver wrote: Same server because they are hosted off the same ftp/login and mysql, just different database name.
Skouat wrote:the logs are correct on your demo board.
After all your tests and feedback, the extension works as expected on the demo board.
Everything indicate that the issue comes from the live board (or another extension) and not from PPDE.

You can try to install all extensions, installed on your live board, on your demo board, and test a transaction after each install.
If equal signs are still present on the log on your demo board, then it remains an issue with phpBB itself on your live board.
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Sun Jul 09, 2017 8:39 pm

Ahhh that's a bummer. If it's any help to you, I upgraded to 3.2.0 and cut down on extensions as well as upgraded to your 3.2.0 extension and.. it still doesnt work.

DO you have any possible idea what it could be ? A database problem? Maybe you could point me to something specific in my database.. cause I really donn't want to lose all users and posts, but it seems like something is just wrong with my board. Maybe the settings in it? idk
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Sun Jul 09, 2017 10:55 pm

Before upgraded to 3.2 on your live board, have you tried to reproduce the issue on the demo demo board?
If not, why?

Your only way to find where is the issue is to reproduce the issue on your demo board.
Duplicate, step by step, your live board on your demo board.
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Mon Jul 10, 2017 12:33 am

Well basically, the thing is I took all extensions off of my live board at one point to test what exactly it could be, thats about the only differences I remember between my demo and live board (extensions) but i figured that once i took everything off live board it's about the same thing.

I did however make some cookie changes once because of an issue logging users out.. but okay so you think it's something from another extension then... is there anything else you think it could be? Like could a database issue cause anything paypal related? Or permission issue? Shouldnt be a permission thing I would assume.
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Mon Jul 10, 2017 7:47 pm

You must exclude all items in your live board that might cause a issue.

Your demo forum IS your starting point to analyze the issue.

- step 1 : New Installation + PPDE => Works
- Step 2 : Step 1 + 1 new extension => Works? Don't Works?
- Step 3 : Step 2 + 1 new extension => Works? Don't Works?
...
Once, all extensions are installed on your demo board AND if PPDE still working, you must check what differs between your live and demo board.

BDD ? Website / Home Page ?...

To test the BDD, it's simple.
You backup the demo BDD, then you importe the live BDD into your demo BDD.
If it still works, this is not extensions, neither BDD nor phpBB.
So, you should check if you have any external elements that might interfere with your board (Homepage, Personal page...)

Sorry, if I cannot provide more exhautive information, but I'm not the admin of your webserver, so It's diffuclt for me to provide support for something that i don't manage.
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Tue Jul 11, 2017 2:52 am

Skouat wrote:You must exclude all items in your live board that might cause a issue.

Your demo forum IS your starting point to analyze the issue.

- step 1 : New Installation + PPDE => Works
- Step 2 : Step 1 + 1 new extension => Works? Don't Works?
- Step 3 : Step 2 + 1 new extension => Works? Don't Works?
...
Once, all extensions are installed on your demo board AND if PPDE still working, you must check what differs between your live and demo board.

BDD ? Website / Home Page ?...

To test the BDD, it's simple.
You backup the demo BDD, then you importe the live BDD into your demo BDD.
If it still works, this is not extensions, neither BDD nor phpBB.
So, you should check if you have any external elements that might interfere with your board (Homepage, Personal page...)

Sorry, if I cannot provide more exhautive information, but I'm not the admin of your webserver, so It's diffuclt for me to provide support for something that i don't manage.

Nah, I understand.. it's a difficult situation from where you're sitting.. but I'm going to try this 1 by 1 to see what's going on.. maybe get to the bottom of this :oops: :x
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Re: Donations Not Showing + Donation Bar At The Top?

by dynserver » Fri Aug 18, 2017 5:22 pm

So, I noticed none USD payments work fine.

Payments like Euros seem to carry through with the proper functions of the donation extension... but USD not always.

Does this mean anything to you?
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Re: Donations Not Showing + Donation Bar At The Top?

by Skouat » Fri Aug 18, 2017 7:24 pm

Hi,

In your PayPal account, does the default currency is equal to the default one defined on your board?

Does your payment preferences are set to receive payment in a currencies you do not hold? (accept or let you to decide)
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