PayPal Donation Extension

Received donation, donor not shown in list - PayPal Donation Extension

Received donation, donor not shown in list

by Dragonheart79 » Fri Jul 06, 2018 11:34 am

Hello,

your ext is working great so far, everyone who donated was put in the donor list, except the last guy from earlier this morning.
I received the mail from PayPal that I have received the donated funds, but the donor is not in the list.

What could have happened and is there a way to put the guy in manually?
Dragonheart79
Registered User
Posts: 34
Joined: Wed Jul 24, 2013 4:44 pm

Re: Received donation, donor not shown in list

by Skouat » Fri Jul 06, 2018 5:51 pm

Hi,

This is complicate to answer without technical/personnal information and I will not request them.

Does the donation appears in your PayPal IPN history?
Does the "itemid" of the transaction start with uid_1_ or with uid_<the ID of the member>?
Does the currency used by the donor is the same regarding the others donors?
Dragonheart79 wrote:is there a way to put the guy in manually?
The only way is by adding the transaction through the Database.
Skouat
Code Contributor
Posts: 1059
Joined: Mon Mar 10, 2008 5:30 pm
Location: France

Re: Received donation, donor not shown in list

by Dragonheart79 » Fri Jul 06, 2018 5:55 pm

Hello Skouat,

thanks for taking the time to answer.

Yes, the donation can be seen in the IPN history.
Not sure what the "itemid" is, but the mail header from PayPal says "uid_50_1530857889"
Yes, all used EURO.

Can you tell me how to add him to the DB?
Dragonheart79
Registered User
Posts: 34
Joined: Wed Jul 24, 2013 4:44 pm

Re: Received donation, donor not shown in list

by Dragonheart79 » Fri Jul 06, 2018 8:17 pm

I was able to add him to the donor list manually through trial and error :)
Thanks - solved.
Dragonheart79
Registered User
Posts: 34
Joined: Wed Jul 24, 2013 4:44 pm

Re: Received donation, donor not shown in list

by Skouat » Sat Jul 07, 2018 6:34 am

Dragonheart79 wrote: Yes, the donation can be seen in the IPN history.
Not sure what the "itemid" is, but the mail header from PayPal says "uid_50_1530857889"
Yes, all used EURO.
So, I don't know why, for this donor, the donation was not processed by the extension.
Keep an eye on donations. if they are issues only with this donor or if it works with its next donation.
Dragonheart79 wrote: I was able to add him to the donor list manually through trial and error :)
;)
Skouat
Code Contributor
Posts: 1059
Joined: Mon Mar 10, 2008 5:30 pm
Location: France