Stop Forum Spam

Error: Unfortunately we can’t process your request now due t - Stop Forum Spam

Error: Unfortunately we can’t process your request now due t

by DragosT » Sun Oct 01, 2023 7:35 am

I use phpbb version 3.3.10 and I have my own server with php 8.1.13. The forum runs unsecured, i.e. it uses http://
I installed the 1.4.0 (latest) version of this extension and any available settings I would make, no client can register anymore because the error in the title appears. The only option is to disable it. I mention that I have an account on Stop forum spam and I have an activation key. Is there any incompatibility with my php version or forum version? Do I have to wait (if there is one) for an update? Thank you.
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania

Re: Error: Unfortunately we can’t process your request now d

by RMcGirr83 » Sun Oct 01, 2023 12:37 pm

Former Modifications/Extensions Team Member | My extensions | github | All requests for support via PM will be ignored
Appreciate the extensions/mods/support then you can support me by buying a beer 🍺
User avatar
RMcGirr83
Former Team Member
Posts: 22051
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Error: Unfortunately we can’t process your request now d

by DragosT » Sun Oct 01, 2023 4:11 pm

i dont have ssl and certificate....my forum work on http:// just like i write upside.... in fact error are this: "Error: Unfortunately we can’t process your request now due to problems with an external party. You can try again later."
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania

Re: Error: Unfortunately we can’t process your request now d

by RMcGirr83 » Sun Oct 01, 2023 11:16 pm

It has zero to do with how you serve your website. Did you read the article that I posted a link too? Stop forum web site requres a SSL cert for cURL which is fully covered in the link I posted.
Former Modifications/Extensions Team Member | My extensions | github | All requests for support via PM will be ignored
Appreciate the extensions/mods/support then you can support me by buying a beer 🍺
User avatar
RMcGirr83
Former Team Member
Posts: 22051
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Error: Unfortunately we can’t process your request now d

by DragosT » Mon Oct 02, 2023 8:18 am

I can't do what is written in the link sent because a site that has its own certificate is also running on the same wamp server. However, is it possible to indicate the path to the certificate in httpd-vhost.conf? If so, can you tell me how?
Thank you.

P.S. Is there any previous version where no changes need to be made?
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania

Re: Error: Unfortunately we can’t process your request now d

by RMcGirr83 » Mon Oct 02, 2023 10:00 am

Server setup and configuration is beyond the scope of this extension.
Former Modifications/Extensions Team Member | My extensions | github | All requests for support via PM will be ignored
Appreciate the extensions/mods/support then you can support me by buying a beer 🍺
User avatar
RMcGirr83
Former Team Member
Posts: 22051
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Error: Unfortunately we can’t process your request now d

by DragosT » Mon Oct 02, 2023 10:06 am

Thank you very much!!! I delete this useless not working extension! Please consider this topic closed due to non-resolution! :)
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania

Re: Error: Unfortunately we can’t process your request now d

by RMcGirr83 » Mon Oct 02, 2023 11:12 am

It's not working because your self hosted server isn't configured correctly..so blame the extension. Makes perfect sense.
Former Modifications/Extensions Team Member | My extensions | github | All requests for support via PM will be ignored
Appreciate the extensions/mods/support then you can support me by buying a beer 🍺
User avatar
RMcGirr83
Former Team Member
Posts: 22051
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Error: Unfortunately we can’t process your request now d

by DragosT » Mon Oct 02, 2023 11:27 am

I'm sorry to tell you, but my Forum has been working on this server in its own configuration for more than 5 years and has 29 extensions without encountering any problems so far...none of them, however, require any changes to the server, maybe with the exception of starting an apache module or two. All the extensions encountered so far did not require any other configurations apart from those existing in the administration page, so don't tell me that my server is configured incorrectly when you make an extension that requires additional changes that I don't explain for each individual case. ..For this reason we considered your extension unusable. I have seen other discussions on the same topic on github and Stop Forum Spam which are very technical for a phpbb3 user who does not have advanced programming knowledge like you probably have...but they all referred to code changes in different pages of extension or on the server...a fact that cannot be accepted for the usual way of installation and operation of an extension.
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania

Re: Error: Unfortunately we can’t process your request now d

by RMcGirr83 » Mon Oct 02, 2023 12:20 pm

A very simple fix is to setup cURL correctly. I doubt if any of the other extensions you installed required cURL. Pretty sure you will find that cURL doesn't have a SSL cert being loaded in your php.ini file. This is the sole reason you are getting what you are getting from the query because stop forum spam website REQUIRES a valid SSL cert for using cURL. We can argue back and forth all day long but it will do absolutely no good. If you want to try a newer version (one that reports cURL setup issues into the Admin log) they you can try this one
https://github.com/rmcgirr83/stopforumspam

I can guarantee without failure that your cURL environment on your server is not setup to use a SSL cert. The below screen shots are from my test server on my computer and the extension works perfectly once the SSL cert for cURL is in use otherwise you will get that error message that you reported.
Capture.PNG
Capture1.PNG
Former Modifications/Extensions Team Member | My extensions | github | All requests for support via PM will be ignored
Appreciate the extensions/mods/support then you can support me by buying a beer 🍺
User avatar
RMcGirr83
Former Team Member
Posts: 22051
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr

Re: Error: Unfortunately we can’t process your request now d

by DragosT » Mon Oct 02, 2023 2:06 pm

I open forum in administration panel and i find in php informations page and all is fine after modify php.ini in server : uncomment curl.cainfo= and adding path from cacert.pem and uncomment openssl.cafile= and add same path.. (curl.cainfo D:\wamp64\www\forum\cacert.pem D:\wamp64\www\forum\cacert.pem) all show like in your picture with some exceptions: php version,libssh2/1.10.0, cURL Information 7.77.0 .
No issue in administrator's log just "Stop forum spam Admins and Mods cache was built" after install your last version. But i cant see 2 arrows from your 4-th picture to report post as spam (option activated in settings page).
DragosT
User avatar
DragosT
Registered User
Posts: 21
Joined: Mon Jan 27, 2020 4:24 pm
Location: Romania