Slideshow Management

Picture not clickable - Slideshow Management

Picture not clickable

by ikingman » Fri Jun 28, 2024 5:32 pm

Install was smooth, cache purged, displays perfectly on my home page. Problem I am having is that the picture that is displayed is not clickable.

I have ensured that under 'manage slides' the slide link is populated with a fully formed link. The slide is enabled.
Screenshot 2024-06-28 at 10.29.26 AM.png
Under settings, I have 'use box' enabled.

I have disabled all other extensions in case they were a conflict, repurged the cache and still the picture is not clickable.

Anything obvious I am doing wrong, or is there some other step I need to take?
Screenshot 2024-06-28 at 10.31.40 AM.png
Site is located at: https://www.ikingman.com

Thank you for any help!
ikingman
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Posts: 5
Joined: Fri Jun 28, 2024 5:22 pm

Re: Picture not clickable

by huynhbuutam » Sat Jun 29, 2024 2:31 am

Hello ikingman, I checked your page and found that everything is working fine. However, the current style of the site is different from the one you emailed me. Please check your web browser to see if it has blocked some features (such as blocking ads, JavaScript, etc.). If you have solved the problem yourself, you can send it up here so that people with the same problem can refer to the solution.
Regards.
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huynhbuutam
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Joined: Wed Dec 01, 2021 4:15 pm
Location: Viet Nam
Name: Huynh Buu Tam

Re: Picture not clickable

by ikingman » Sat Jun 29, 2024 7:46 pm

Will continue to diagnose the problem Hunhbuutam, I appreciate you taking your time on this.

I deleted all themes other than default prosilver (ver: 3.3.12).

Still not clickable, but I am going to see if I can throw up a test site with nothing but Slideshow and if I can get it to work there.
ikingman
Registered User
Posts: 5
Joined: Fri Jun 28, 2024 5:22 pm

Re: Picture not clickable

by huynhbuutam » Sun Jun 30, 2024 1:48 am

Please try with different browsers to see if the extension works well, I think the problem is due to the settings on your installed software/device, because your site works well on the devices that I've tried
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huynhbuutam
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Posts: 38
Joined: Wed Dec 01, 2021 4:15 pm
Location: Viet Nam
Name: Huynh Buu Tam