The VideoLAN project produces the extremely popular VLC media player software. Their forums provide support for users of the software as well as the development community.
Adblock Plus is one of the most popular Firefox Add-ons in the world, with over 10 Million daily users and over 100k downloads a day. They use phpBB to offer support to their users.
OpenOffice.org offers a free and fully-featured office suite which meets the needs of the common consumer all the way up to large enterprises.
VirtualBox, developed by Oracle, is cross-platform x86 virtualisation software. It has become one of the most widely used virtualisation solutions in the world.
Official Support Forum for Debian, the kernel-based open source operating system. phpBB provides a solid platform for support and discussion.
Pixelmator is a popular commercial image editing software for Mac OS X users.